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Top message:  Hello Better? .... by yourvoiceofreason   Jul 19, 2012, 12:01 AM

Replying to:  Re: Hello Better? .... by maxymax   Jul 23, 2012, 2:48 PM

Re: Hello Better? ....

by yourvoiceofreason    Jul 23, 2012, 4:36 PM

wow.....and what is up with this crap ?:

"5. charging $35 for smartphone replacements through no fault of the customer (Advanced Exchanges)"

That is just a ridiculous charge that is no doubt difficult for the associates to justify to the customers.

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