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Top message:  US CELLULAR CEO SAYS "NO" TO IPHONE 4 or 4S by carthian   Nov 3, 2011, 1:04 AM

Replying to:  Re: US CELLULAR CEO SAYS "NO" TO IPHONE 4 or 4S by james_ryan_johns   Nov 7, 2011, 11:48 AM

Re: US CELLULAR CEO SAYS "NO" TO IPHONE 4 or 4S

by maxymax    Nov 7, 2011, 5:16 PM

You must either be in management or a rep following the talking orders issued out that it's now the salesperson's fault, and not the company's fault, for not having the devices customers want. Yeah, I bet you have NEVER lost a customer-that you know of. Maybe you should write a protocol for the company so we can all be 100% successful like you. If a customer goes to a competitor to get their iPhone or their LTE network, it's the sales reps' fault, not the company, for having sub-par equipment and technology. I've heard all the talking points about "selling the value" and if the customer doesn't buy into it, it's your fault for not doing a good enough job. Stop blaming the rep and start having upper management take responsibility for once. Make a sales rep's life easier and give us something to sell that customers want.

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