erikpkp wrote: It goes by when you actually activate the the service. If you waiting for non activated phone to arrive in the mail your 30 day period will start when the phones are turned on. You can exchange them under that 30 day rule. you would however need to pay the difference between the phone prices. There will be no additional fees beyond that. Make sure you visit a COR store to do the exchange.
**********This information is not correct. And you do NOT have to go to a company owned store, which I assume erik means by COR??. Call Customer Service. They will guide you best. Thanks.