The people in corporate stores do not undertake the same training as people that work in US Cellulars call centers. We have to undergo retraining almost weekly to keep up with all the perks and promotions, where the store personnel dont have that opportunity.
As far as pay goes, I work in a US Cellular call center and makes less than HALF of what the others do. in todays economy I am glad I have a job and am VERY PROUD to work for US Cellular. If US Cellular didnt care they wouldnt do the exhaustive retraining they do with us. I am an information specialist and believe me, I have EARNED that title. I know every company in the United States has asked their workers to sacrifice so they would stay afloat. I am willing to do my part. This pay is always better than NO PAY, PLUS I have thousands of adorable customers that it is MY PLEASURE to serve. When was the last time you felt that from anyone else?