Question for CS reps
When you call a corporate store, are you able to discuss little things on someones account? Say for example there was an issue with a promo code or something like that?
I got a call today and didn't give away any info. I couldn't if I wanted to since I'm an agent, but still... it sounded a little bit odd.
I got a call today and didn't give away any info. I couldn't if I wanted to since I'm an agent, but still... it sounded a little bit odd.
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depends, if you are telling someone something specific off an acct then u have to verify, but if someone wants to know like, hey do i have a balance? u can say yes but not say how much until they are verified lol
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🤣 Why would I verify if he called me?
Sure didn't. He was asking questions and I didn't give any answers.
Sure didn't. He was asking questions and I didn't give any answers.
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