What is happening to us cellular???
It is unfortunate that you had to be one of the customers who fell victim to it, but I hope that when your Verizon contract runs out, you find that US Cellular may be back to where it belongs: caring about the customers and their needs.
The Agent that I work for is amazing, and we continue to provide the best customer experience possible every day. I didn't buy into it until I saw it firsthand.
Best of luck to you and yours, enjoy Verizon. We hope to see you again someday!