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by sdemelle    May 7, 2008, 6:59 PM

Has anyone else been flat-out ripped off by Virgin Mobile? I ordered a phone from their website and they told me that my order had never been placed, yet they still charged my bank account for it. I've been trying to reach someone there about this for two days and no one will respond to my e-mails and the uneducated teenagers that work for their customer service on the phone have no idea what they're talking about and keep running me around in circles. I really thought Virgin was a large enough company that they wouldn't have to steal from people but apparently I was wrong! Evil or Very Mad

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