Top message: Sprint's "Loyalty Rewards" for Nextel customers by cellphonesaretools
Replying to: Re: Not to mention... by cellphonesaretools
Re: Not to mention...
Sounds like you are in agreement with the rest of your cohorts in Sprint management that it was smart to alienate, then lose, approximately 13,000,000 post-paid, high-ARPU customers (i.e. the 13,000,000 or so Nextel customers that have left so far). Why bother with the remaining 3,000,000 Nextel customers, they are irrelevant, too, eh? As has been said before "Truly, your intellect is dizzying"
The last time I checked, pouring millions of dollars into a system no one is using much anymore is hardly alienation...it's more like pandering.
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