Top message: Sprint's "Loyalty Rewards" for Nextel customers by cellphonesaretools
Replying to: Re: Sprint's "Loyalty Rewards" for Nextel customers by cellphonesaretools
...The point was, Sprint stated we had until June 2013, a date of their own choosing, before we would be required to switch. Then out of the blue came a letter warning that starting January 1 (six months prior to the shutoff), they would begin penalizing Nextel customers at a rate of $10/line/month until we either leave Sprint or switch to SDC. So, yes, that is clearly a penalty, realtive to Sprint's original word...
There's no such thing as a penalty when the entity prescribing it gives you an alternative better than you had. The fact that you don't see it as such is irrelevent.
On the topic of reading comprehension, I at least understand the terms and conditions of my wireless contract. I specifically got it when Sprint, like other companies, stated they reserve the right to upgrade their network and equipment without notice. Nextel subscribers were not only notified each time a change took place, they were offered free alternatives, including leaving Sprint.
Only a completely clueless person lives in a world where people promise to do things by a certain time and never fail. It's like promising someone you'll come to their house on May 5th to help them move, then your kid gets the flu and you can't. Instead, you offer to pay for someone else to do the work instead.
The moving friend who doesn't want hired help because they won't do as good of a job then blames you because you broke your promise. He is especially mad when he finds out that if he doesn't accept your alternative, he's shelling out more of his own money to move.
- Re: OK by cellphonesaretools