I understand your frustration, really I do but it is like beating a dead horse. Either way you will have to switch. The network has been vastly improved since you tried them last (you said it was months ago). This outage you speak of... its a new technology, its bound to happen. Look at Verizon's LTE network, they have nationwide outages all the time and it is down for days. LTE, like the new Direct Connect, is a new technology, it has new customers and will have its growing pains. Why don't you try the network again for yourself, stop reading into what other peoples issues are because everyone's experience is different. The DuraXT is a solid device, VERY few complaints on it! Give it another shot, you might... actually... dare I say it... have a good experience this time!