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Sprint's "Loyalty Rewards" for Nextel customers

by cellphonesaretools    Nov 28, 2012, 2:19 PM

Sprint has such incredible customer service...it's truly unbelievable.

I received a letter dated Nov. 19, 2012 stating that effective Jan. 1, 2013, as a Nextel iDEN customer I will be PENALIZED an ADDITIONAL $10/line/month unless I switch to Sprint CDMA service before Jan 1st.

Rather than just let the Nextel iDEN customers go right up to the June 2013 cutoff, because iDEN's performance warrants it in many areas, and rather than offering greater incentives to switch to Sprint CDMA, they are actually PENALIZING Nextel and PowerSource customers in an attempt to get them to switch before June.

I am so gratified that Sprint has chosen to honor my 10+ years of on-time, postpaid loyalty as a Nextel customer by penalizing me to the tune of $10/line/mo.

What morons.

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