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Replying to:  Has anyone else had problems with the Sprint Direct Connect? by appoloosa   Jul 6, 2012, 9:13 PM

Re: Has anyone else had problems with the Sprint Direct Connect?

by cellphonesaretools    Jul 9, 2012, 12:03 AM

appoloosa said:
7-6-12

Our business has been using the Nextel side of the Sprint Network for many years. Recently we received written notice from Sprint telling all customers about their plans to discontinue the Nextel side ...
Now that we're part of the Sprint version of Nextel we've been unhappy with the service, numerous dropped called, direct connect that no longer works most of the time and after two months of aggravation with Sprint customer service, numerous trips to Sprint repair centers and even replacement phones, we discovered a little know fact just today....they don't have their towers up and ready for all of us! In fact November of 2014 is the scheduled date to upgrade the Philadelphia/New Jersey market ...


Appaloosa:

What you describe is not uncommon. Where Sprint has not yet upgraded their CDMA network to the latest rev in order to be compliant with the NEW version of SDC (Sprint Direct Connect) from Qualcomm, customers experience the same poor PTT service you describe.

Where Sprint HAS upgraded, the new SDC (Sprint Direct Connect) actually works almost as well as the original iDEN-based NDC. (Nextel Direct Connect). Until Sprint upgrades all of the CDMA towers in your area, you likely will experience poor PTT service, but if you can hang in there and give them a chance, you probably will find that it works well for you. In the meantime, if you have not already done it, try emailing "Dan@Sprint.com" — I have found them to be quite responsive to legitimate complaints.

BTW, regarding the poser—er, poster—with whom you have been corresponding here the past day or two, don't bother to reply to his/her jabs & insults. He/she is a Sprint fanboi, and will try his/her best to negate any and all complaints against Sprint, and will try to minimize any and all pro-Nextel posts. That person, judging by their posts, is evidently a challenged individual, not capable of properly processing logic & reason, and is unable to accept any criticism of Sprint nor any positive postings about Nextel. That poser—er, poster—also seems to be somewhat paranoid, frequently accusing new posters like you of being long-time posters, with whom he/she disagrees, posting under a new name. Just ignore that poser—er, poster— and don't bother replying to their posts, because their drivel never stops, and as I said, that poser—er, poster—can not process logic at all, so arguing with that person is a complete waste of time.

NEXTEL. Done. |

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