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by wrightN    Nov 17, 2011, 6:50 PM

does anyone have the number to sprint where we can possibly call and get a customer a warranty replacement sent?

We are not a repair center here, so whenever a customer comes in with any, even simple, warranty problem; we have to direct them to the nearest repair center. The closest one being 35 miles away.

Sprint said there is no other way around this and I hate breaking customers down every time I run into this.

If anyone needs Account Services direct line, I am happy to provide that though =P

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