That's too bad...I've had a surprisingly great experience so far w/ Sprint here in Chicago, far better network experience than ATT and even better than VZW. Didn't know what to expect when I signed up last month, was afraid to give up the famed "reliability" of VZW but things are just fine without big red. I've had 2 minor CS issues with Sprint (port in and adding corp discount) and both times the reps were awesome.

ATT was a nightmare in terms of network and CS, tried that a few months ago. Good luck with that!