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Top message:  Is it really that hard? by johnnyb0810   Mar 28, 2011, 8:47 AM

Replying to:  Re: Is it really that hard? by rainbow_metals   Mar 28, 2011, 12:54 PM

Re: Is it really that hard?

by johnnyb0810    Mar 28, 2011, 4:59 PM

Depending upon whether my company could reach the customer I would alert the person that they need to contact us to get a free number change. Explain the situation briefly, but from my understanding the customer had already alerted the other person that they shared a number. Then I would contact the corporate help desk to get the number removed from the data base of available numbers. Tech is not necessary strictly because their job is to make sure the phones perform correctly. Am I wrong for this?

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