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Replying to:  Is it really that hard? by johnnyb0810   Mar 28, 2011, 8:47 AM

Re: Is it really that hard?

by rainbow_metals    Mar 28, 2011, 12:54 PM

so i certainly understand the problem however this is definately not a normal issue that we all run into with any of our companies. So how would you have handled it differently if the tables were turned? Customer service is easy when you have all the answers but not so much when there is no protocol in place to resolve.

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