JD Powers Customer Service Award...Sprint at bottom again.
and on track to lose a million plus more customers! good job sprint you aren't skipping a beat! Time to fire Dan Hesse he's the only CEO that has lost over a million customer quarter after quarter! And enough of those stupid black and white commercials they're horrible and say nothing about the true advantages of Sprint! Geez fire the advertising dept too. And change your damn name Sprint is the laughingstocke of the entire wireless world.
Re-read what I said. I did not dispute his link post just his opinions of sprint and how he will only post to gain attention.
rarodrig26 said:
it's the obvious improvements being made.
Hey I like sprint and use nextel everyday, when they stop bleeding a million + customers every three months while the other carriers are adding, then only THEN will it be obvious that improvements are being MADE. If you choose to prance around taking what little silver lining there is and have a bbq with it, so be it.
In a better choice of words.
GET OVER IT!
Cellenator said:
...This thread is just news...
Yeah? So is Al-Jazeera! What's your point?
Cellenator said:
http://www.jdpower.com/corporate/news/releases/press ... »
and on track to lose a million plus more customers! good job sprint you aren't skipping a beat! Time to fire Dan Hesse he's the only CEO that has lost over a million customer quarter after quarter! And enough of those stupid black and white commercials they're horrible and say nothing about the true advantages of Sprint! Geez fire the advertising dept too. And change your damn name Sprint is the laughingstock of the entire wireless world.
My question is this: who cares what JD Power says? They are consistently wrong on almost every single user poll they conduct.
Does anyone remember the year they rated ...
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You love your DC, but laugh at how many people leave because no one uses it. Feeling lonely yet? Or is that why to try to appeal to people here? Must suck when no one responds to you on AIM huh? 🤭
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https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
I will grant you that service has improved, that was the whole point of the merger. Sprint was able to greatly improve their native footprint just by using the thousands and thousands of Nextel cell sites nationwide to add CDMA to (synergy sites). It has worked beautifully in many markets.
That doesn't change the FACTS...When a company loses 1,000,000+ customers quarter after quarter with no end in sight, there's something seriously wrong with them especially when the people leaving go to other more expensive carriers. That says a LOT about a company. Sprint ha...
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bigkahunano said:
I actually had a verizon store owner that was a friend of mine tell me that sprint would be bankrupt in one year.
🤣 🤣 🤣 🤣 Smart friends you have!
What I said was that he told me that Sprint would be bankrupt in one year and here we are 1 and a half year later and Sprint is still here and he is not. He decided that it was better to be dead then be wrong.
bigkahunano said:
There is only one problem you only posted half of what I actually said. Now your acting like the Liers at Verizon.
What I said was that he told me that Sprint would be bankrupt in one year and here we are 1 and a half year later and Sprint is still here and he is not. He decided that it was better to be dead then be wrong.
This is just how he does. He'll post one time and sing the praises of Sprint, then he'll post another blasting everything they do.
I quit trying to figure this guy out a long time ago.
Considering my degree is in business/marketing and I am working for a very large business doing sales, this job gives me the experience I'll need to get a different job.
When the legend becomes fact, you print the legend.
And good prepay coverage doesn't equate to good post pay coverage.
Menno said:
Because customers put stock in those "unscientific " results. which is why most major companies used these results as selling points (and sprint would as well if they scored highly on it... you know they would).
When the legend becomes fact, you print the legend.
And good prepay coverage doesn't equate to good post pay coverage.
Sprint's coverage and Virgin Mobile's coverage are exactly the same because Virgin mobile uses Sprint's network exclusively.
In the past, Virgin mobile beat out Verizon, AT&T and T-Mobile: all of the same companies and networks Sprint lost to. Companies that actually offer WAY better coverage to their prepay customers because their networks offer roaming ...
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Will they? Most likely. So disregarding them by saying they are wrong and then ending the argument makes your position harder to justify.
Menno said:
Should people put a lot of weight in them? of course not.
Will they? Most likely. So disregarding them by saying they are wrong and then ending the argument makes your position harder to justify.
Unfortuantely, I have no control over what people believe in and what they don't. All I can do is point out why something is or isn't a valid way of measuring things when the subject comes up.
You want Dan Hesse to be fired and it seems as though you would love to see Sprint collapse and go out of business altogether. To me, that's like saying "I told you so" to the thousands of Sprint employees who would be unemployed. I know a significant amount of people who are jobless due to the poor economy and it sucks. Maybe I'm wrong, but I feel as though the steady improvements being made would seem much greater if our economy was in better shape.
There's too much focus on negative in this world. At least that's how I ...
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lateralus517 said:
Maybe I'm wrong, but I feel as though the steady improvements being made would seem much greater if our economy was in better shape.
Yup you're wrong but you tried. This is just a news posting if you guys want to get all emotional about it, that's your bad. People post news in the forums all the time. You can stone the messenger, but news is news 🙂
Whoever said it earlier, you're right... ignoring Cellenator would be for the best.
Cellenator said:
Sorry sweetheart but there isn't an emotional bone in my body, 😁 Damn I'm hungry! 🤣
its ok lil buddy!!! even though everyone thinks your an a$$ i'll still give you a hug and you'll like it! 😁