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What is Sprint's problem????

verizon74

Nov 12, 2006, 3:27 PM
I bought the blade and it would shut off on its own. I brought it in to exchange it and no problem, the sprint store came through. Well the second phone did the same thing so I tried to exchange it for the exact same phone and they said no! I was so mad I immediately went to verizon to port my number over....they said i have 15 days to exchange it as many times as is needed.....seems to me verizon is more customer oriented....
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StoreLead

Nov 12, 2006, 3:39 PM
whoever told you that you can exchange it as many times as you want was wrong... you can exchange up to 3 times... unless the phone is defective and they can replicate the problem.
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Alluvin

Nov 12, 2006, 4:53 PM
Sales tactics =)


yeah and we'll give you a free phone every 2 months if your a really really good customer!
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WhoDey

Nov 14, 2006, 11:22 AM
Im not sure if the exchange 3 times may count for defects.. but if you just change your mind, you get one shot, no more than 1 exchange.

And, because everyone here tries to "know better".. Ill read it off of a receipt.

"If equipment is exchanged within 14 (now 30) days, the exchange becomes the final sale and no further exchanges will be permitted"
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sangyup81

Nov 14, 2006, 11:53 AM
where do you get the idea that Verizon is any better?
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invictous

Nov 14, 2006, 12:06 PM
Verizon is trash
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Naytess

Nov 14, 2006, 1:55 PM
Agreed...I'd go to T-Mobile before I tried my luck again with Verizon! Unfortunately, that's not saying much.... 😎
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jareddude42

Nov 14, 2006, 9:39 PM
yeah it was all a sucker i mean sales tactic done by the vzw rep haha good luck with that hope you got one of there cool vcast phones with there ever so large evdo network
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