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Unique Direct Connect Number no Longer Available?

gloopey1

Jul 10, 2015, 3:54 PM
I recently decided to return to a basic flip phone since I have a laptop and tablet. I chose to carry a Dura XT so that I could rid myself of the burden of carrying two phones. The phone works great; however, Sprint seems to no longer offer the unique DC numbers like before

My work cell has a mobile number (123-456-7890) and a DC (987*65432*10). Now, the PTT option seems to be one number only. When I contacted technical support, no one even knew what I was requesting.

Does anyone know if I can still do this? If so, who at Sprint could help me? I don't want people I work with to have my mobile number and call me all hours of the day.
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cellphonesaretools

Jul 11, 2015, 8:19 AM
Up until the time we abandoned Sprint Direct Connect a few months ago, we were still operating SDC using our original Nextel DC numbers (111*22222*3), so obviously the SDC system can still use them.

My impression is that Sprint wanted to eventually weed out the iDEN-style DC numbers in favor of the regular telephone numbers, because if during phone upgrades one forgot to tell the sales/support person to check the box to keep one's old Nextel DC number, the system automatically converted your new handset to the regular phone number for SDC, and you couldn't retrieve the old Nextel DC number.

Because the SDC system still works with legacy Nextel DC numbers, and because they obviously are not re-issuing retired Nextel DC numbers to new cu...
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sprint_2007

Jul 15, 2015, 9:26 PM
PM me your number. I might be able to change it.
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gloopey1

Jul 19, 2015, 2:35 PM
All,

Thank you for your help. I was able to change my number this week by going to my local Radio Shack. A former Sprint Store employee, who has been with them since the Nextel days, knew whom to contact within the organization. Although new accounts are not automatically set for either/ or, it's still available for the asking.

In my case, they used my MSID number and added the asterisks in between. I'm not sure what would happen if someone attempted to dial that number WITHOUT the stars. I guess they'd reach someone else.

Thanks again to everyone! Smile
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gloopey1

Nov 26, 2015, 7:01 PM
I finally broke down and bought a smartphone (LG G3). However, DC won't work with WiFi. Sprint, please fix this issue. We are using Zello for now.
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cellphonesaretools

Dec 1, 2015, 10:36 AM
As I've posted before, you might want to give ESChat a look (www.eschat.com). Their service costs $5/line/mo, but it truly is a high-end, professional PTT system with more features than Sprint Direct Connect (incl sending secure images & text, also ESChat has a genuine PC-based dispatch console for the front office). It's also fully encrypted (256-bit encryption, I believe). It's carrier-agnostic (only needs a data connection) and it is perfectly happy running over WiFi as well. Overall, for the exact same money Sprint or AT&T charge monthly for their PTT solutions, ESChat is the best one I've used (and we've used exclusively ESChat for a year now).
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gloopey1

Dec 3, 2015, 4:18 PM
I found out after speaking with a Sprint rep that WiFi calling is the feature that won't work simultaneously with Sprint DC. However, it will function at the same time with data browsing over WiFi. Moreover, it also works with LTE. Since my account was credited with free DC for life years ago, I downloaded the app onto my LG 3 and my wife's iPhone 5. It works brilliantly and uses far less battery than my Zello app.

Lesson learned - don't trust the trolls. Try stuff out yourself to see if it works for you. We live in an age of major BS.
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