Phone Scoop

printed July 30, 2015
See this page online at:
http://www.phonescoop.com/carriers/forum.php?fm=m&ff=1&fh=3086430

Home  ›  Carriers  ›

Sprint

Info & Phones News Reviews › Forum  

all discussions

A few, general MSL questions

brooksr

Mar 13, 2012, 3:03 PM
I have a few questions about the MSL 6-digit code, related to using it to reset a phone.

Is a MSL permanent for a given phone?

Or does it change with each activation?

Does a phone need to be currently activated to be able to enter the MSL and reset it?

Thanks
...
lizzlefashizzle

Mar 13, 2012, 5:04 PM
The MSL is permanent for each phone, and it can be used to reset phones that are not currently active.
...
brooksr

Mar 13, 2012, 5:10 PM
Thanks for the post lizzle.

If that is true, why did I receive a bad MSL # from Sprint when I gave them a phone's HEX code (verified several times)?
...
lizzlefashizzle

Mar 13, 2012, 5:20 PM
Hmmm.. if the phone has ever been flashed to Cricket then the MSL will no longer work, I could try to look it up for you but it would have to be tied to a line for me to see it. Is it a smart phone?
...
brooksr

Mar 13, 2012, 5:41 PM
The previous owner only used it with Sprint. Why would it have to be tied to a line and what do you mean by that? I thought MSLs are derived from the HEX or DEC codes under the battery.

It's a Palm Centro. So I think its an early smartphone (not 100% sure).
...
lizzlefashizzle

Mar 13, 2012, 6:44 PM
Since I work for an indirect retailer I can only view the MSLs for phones that are currently assigned to a line. It's odd that it's not working since it was never flashed though.
...
daxdcagain

Mar 14, 2012, 11:10 AM
There have been some issues where older smartphones software has become corrupt, whether or not the device has been flashed. Not sure why this has occured, but I would try using six zeros for the MSL, if that doesnt work, then it is an issue that probably isnt fixable.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
2