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Asurion Question


Jan 14, 2012, 5:18 PM
I received a replacement (refurb) Palm Pre from Asurion about 3mo ago & the phone has begun to act up already (speaker has gone dead). Does Asurion warrant their refurb phones for a specific time, or does any protection/repair still come from the TEP program I still have with Sprint?

I plan to take my phone in to get looked at at the main Sprint store in the area, but I just wanted to be knowledgeable regarding Asurion.

a Girl

Jan 14, 2012, 11:38 PM
it would be an issue to address with the authorized repair center. Asurion only exchanges within 14 days for defective equipment (previously I think they exchanged until 30 days but if you've had for 3 months you are well outside either of these)

Jan 15, 2012, 1:53 PM
Thx. I'll be doing that.

Jan 17, 2012, 2:16 PM
Any reason why you just won't upgrade? Palm Pre? Seriously?

Jan 23, 2012, 3:02 PM
I'm waiting for the new LTE devices. :-)

I would've upgraded a year & a half ago, but had been loyally holding out for that Pre3 after the 2011 CES announcement...and we all know what happened since... Mad

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