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How Sprint loses millions of dollars monthly

jamescan

Dec 9, 2010, 12:57 PM
According to this article, Sprint loses millions of dollars every month to fraud and employees are in on it. 😳
http://whiskeyandthemorningafter.blogspot.com/2010/1 ... »
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dj89

Dec 9, 2010, 4:38 PM
Remember that some of us poor souls have firewalls, and cannot go to those sites.

Would it be too much to ask for a brief summary, or a cut-and-paste?
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CamelTowing

Dec 9, 2010, 6:39 PM
dj89 said:
Remember that some of us poor souls have firewalls, and cannot go to those sites.

Would it be too much to ask for a brief summary, or a cut-and-paste?




The most important part was at the very bottom...

"*DISCLAIMER* This is a blog and the opinion of the author thereof. The author is not employed by Sprint or any of it's contractors, vendors or dealers."

They guy had a great story but not one source to back it up. I'm not saying it's not true, but, again, he did not list any sources.
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jamescan

Dec 9, 2010, 7:39 PM
I saw the story listed on another board and someone who apparently was some type of manager at Sprint posted that the story was true. He said that the guy left out alot but he had helped terminate thousands of these accounts.
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CamelTowing

Dec 10, 2010, 10:17 AM
Again... I'm not saying it's not true, but there are still no verified sources here.
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jamescan

Dec 10, 2010, 10:57 AM
I don't think Sprint would comment publicly on anything internal they didn't want to share with the public. They were extremely quiet about telling customers about the employee who was compromising customer accounts. The author wrote a new piece that I just saw on their page. Looks like a lot more details and names are mentioned.
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erikpkp

Dec 11, 2010, 7:31 PM
Perhpas those 1,200 customers they let go a few years back have signed up again and are complaining and getting all those credits from customer service again...
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CamelTowing

Dec 12, 2010, 11:28 AM
jamescan said:
I don't think Sprint would comment publicly on anything internal they didn't want to share with the public. They were extremely quiet about telling customers about the employee who was compromising customer accounts. The author wrote a new piece that I just saw on their page. Looks like a lot more details and names are mentioned.


That would be feasible if this was 1953. But in 2010 companies can't even fart without it being all over the news media. If this was a reliable as you guys would like to believe then I think there would have been actual media coverage on the subject as opposed to some random blogs. Again, not saying it's NOT true, but blogs do not = reliable news sources.
Wired, Ph...
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jamescan

Dec 12, 2010, 9:37 PM
What if the blogger had worked for Sprint? The information they have seems to suggest they work for the company or know someone who has inside information. Of all things they would write about, if someone wanted to make up a conspiracy, why Sprint of all things? Just doesn't make any sense why they wouldn't go with something about how the government is trying to control our minds or something instead. 😕
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acdc1a

Dec 10, 2010, 9:37 AM
And this moron had the nerve to come on this board and complain about it. I sure hope Best Buy canned him.
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Dollgrin

Dec 12, 2010, 7:08 PM
I remember reading that thread and thinking "WTF"
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CellStudent

Dec 10, 2010, 10:40 PM
Years ago, a friend of my brother's used to work as a salesman for a T-mobile dealer. He said that every time they ran a new activation, they would get on the phone and call their sister-store across town before processing the activation.

Both stores pulled up the "create new customer" screen (or whatever it was) and entered in al the same customer information. Then, the employee at store one and the employee at store two both hit the "activate" button at the same second....

It glitched the billing system and rang through as a double commission, two new customers and only one line of service, one monthly bill, one telephone number!

He had more scruples than most and left that company quickly to find a new career in a totally diffe...
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