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Customer Courtesy Exchange
tymanJul 6, 2009, 11:05 PM
I had a quick question for a Sprint Rep or someone in the know. My Palm Centro has been having issue lately rebooting. After a few troubleshooting sessions with the Advance tech support the guy said he would send me another phone and I will send my old phone in.
I was just wondering will this exchange effect my $150 upgrade rebate? As I'm eligible to receive $150 off a new phone on October 1st.
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My wife got a refurb Instinct this way and she's still eligible for her upgrade. I'm pretty sure that's how it's supposed to work.
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This is correct...you will probably get a refurb phone and it is a advanced exchange under warranty...they just did one for my phone also... no worries i am still eligible for me upgrade after the exchange.
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