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Leaked Sprint Training Documents Reveal More About Palm Pre

eDreamerz

Apr 27, 2009, 10:55 AM
Sorry for the double post. Embarassed

Unofficial, but...

http://bit.ly/8U1T » »

A few weeks back we heard that Sprint was expected to start training their customer service reps on the Palm Pre. It appears that leaked training docs related to the Palm Pre have found their way to the Internet courtesy of Inside Sprint Now.

Most of the documentation appears to be in line with everything we currently know about the Palm Pre, but here are a few notable points made by the unofficial blogger.
Customers Must Switch to Everything Plan

There are three categories of service plans for this phone—individual, shared, and pooled plans. Some of these plans are existing and some of them are new. In short, the device will require either a ...
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andy2373

Apr 27, 2009, 1:35 PM
Well if Sprint is taking a point out of ATT's book and requiring a data plan (iPhone). Let's hope the Pre will be heavily subsidized.
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ac4321

Apr 27, 2009, 2:28 PM
All phones are heavily subsidized. Also, the Pre would be pretty useless without a data plan.
Razz
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MarkCohen

Apr 27, 2009, 2:53 PM
Ugh, this isn't "news"! I need new info! Drooling
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eDreamerz

Apr 27, 2009, 3:26 PM
Yet, the question to remain unanswered is can the Pre be used with a SERO plan?
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GTAexpert

Apr 28, 2009, 10:29 AM
NO. The pre will not allow a SERO plan. I know that sucks. Sad
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Kayslay34

Apr 28, 2009, 2:13 PM
Never said it would allow sero, it will be allowed on the employee referal the new sprint employee plans. Just like the instinct, how do you think employees have these phones.

Everything Plus Individual Voice with data plans:
$59.99 Everything Plus 500: Overage rate of $0.45/minute.

$79.99 Everything Plus 1000: Overage rate of $0.40/minute.
Plans do not pool or share minutes.

Call Forwarding is $0.20 cents per minute.
Everything Plus Family with data plans:
$109.99 Everything Plus Family 1600: Minute overage rate of $0.40/minute.

$149.99 Everything Plus Family 3200: Minute overage rate of $0.25/minute.

Lines 3-5 are only $14.99.
Anytime minutes share across all lines and all device types.
Plans do not pool minu...
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dustcloud97

May 4, 2009, 6:31 AM
Okay here's a question, if one already has a plan with an unlimited data package, like say this one...

* Free & Clear 3000
* Long Distance Included
* Call Waiting, 3-way Calling
* Enhanced Sprint Voicemail
* Includes Unlimited Text Msgs
* Includes 3000 Minutes to Use Anytime

Plan add-ons

* Sprint Casual DataIncluded
* Roaming MinutesIncluded
* Unl Nights & Weekends - 7PMIncluded
* Active CallTones in FunDialIncluded
* PCS VOICE COMMANDIncluded
* Picture MailIncluded
* 1000 Nights & Weekends-9pmIncluded
* America Roaming IncludedIncluded
* Sprint Retail EMP PV Ult PackIncluded

Would that be considered a SERO plan? I kinda wanna know b/c I'm really torn betwee...
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Kayslay34

May 6, 2009, 6:08 PM
What your going to have to upgrade to is one of these. Thats if your current plan is a sero (sprint employee referral offer) plan. Then they would make you switch to one of these.

Plan Specifics Everything Plus Individual Voice with data plans:
$59.99 Everything Plus 500: Overage rate of $0.45/minute.

$79.99 Everything Plus 1000: Overage rate of $0.40/minute.
Plans do not pool or share minutes.

Call Forwarding is $0.20 cents per minute.
Everything Plus Family with data plans:
$109.99 Everything Plus Family 1600: Minute overage rate of $0.40/minute.

$149.99 Everything Plus Family 3200: Minute overage rate of $0.25/minute.

Lines 3-5 are only $14.99.
Anytime minutes share across all lines and all device types.
Pl...
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setlikeamf

May 6, 2009, 10:34 PM
How do I get on this plan that you speak of?

Everything Plus Family with data plans:
$109.99 Everything Plus Family 1600: Minute overage rate of $0.40/minute
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Kayslay34

May 7, 2009, 5:26 PM
www.sprint.com/everythingplus Web site or through Telesales.

Details:

Formally referred to as the Sprint Employee Referral Offer (SERO) plan.
This is an exclusive offer only available through the www.sprint.com/everythingplus Web site or through Telesales.
See Sprint Phonebook.
Customers must provide the following to participate.
Sprint Employee e-mail address.
The last 3 digits of the employee corporate ID (CID).
Contractors are not eligible to refer customers.
Requires standard credit check at point of activation.
2- year service contract required.
Receive activation fee credit for each new activation.
Cannot be combined with other Monthly Recurring Charge (MRC) discounts, including Nationwide V...
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dustcloud97

May 8, 2009, 3:26 AM
I don't really know if it's a SERO plan that I'm on but I would guess it is some form of one because I got it over a year ago and because it's not one of these Everything Plus Referral plan (simple logic, if it's not something, then it's something else, right?)

As far as the pertinent information, so as not to get anybody in trouble, I'll keep the rest of what I have to ask about private. Thanks for the info Kayslay.
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Eon Spice

May 11, 2009, 6:07 PM
Who is this joker? An anti Sprint fanboy?
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Eon Spice

May 13, 2009, 2:43 PM
Come out from hiding you coward! Mad
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