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Reps with sView!

Trygon

Sep 19, 2008, 4:56 PM
How's that treating you right now? I just had a finance rep tell me EVERYONE is down. Christ.
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Hawaii Five-O

Sep 19, 2008, 5:00 PM
cant do anything about it. Im pissed
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phisig2186

Sep 19, 2008, 5:13 PM
what is sView?
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mobile_trojan

Sep 19, 2008, 5:16 PM
the billing system. if you arent a rep who uses it, you cant appreciate the hell they are going thru.
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mobile_trojan

Sep 19, 2008, 5:23 PM
they tell us its back up. anyone verified it?
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Trygon

Sep 19, 2008, 5:25 PM
They just told us to stop trying to log back in.
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Trygon

Sep 19, 2008, 5:25 PM
It's not the billing system, it's a portal for CSM and FDT, with some other elements. I heard the entire company's down - Stores, CFS, everything.
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mobile_trojan

Sep 19, 2008, 5:25 PM
dont be picky, and we are back up now in stores.
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Trygon

Sep 19, 2008, 5:29 PM
Lucky. Argh. At least whoever's in charge of call routing took lots of weight off us.
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mobile_trojan

Sep 19, 2008, 5:39 PM
que control is in ks i believe. they generally do a good job of that.
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Trygon

Sep 19, 2008, 5:40 PM
Except for that one day where the queue simply broke...

I wonder how many people are getting fired for this fiasco?
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mobile_trojan

Sep 19, 2008, 5:51 PM
the sad thing is, it was probably planned. the middle of a weekday is really about the slowest overall time for business, so thats when they throw downtime in. the scheduled maintenance is generally saturday at midnight.

PS, dont tell anyone, but expect the same thing to happen sunday.
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Trygon

Sep 19, 2008, 5:58 PM
Hahahaha, really? Why do you say that?
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mobile_trojan

Sep 19, 2008, 6:04 PM
i thought i said SHHHHHHHHH.

if it happens, you can ask why on sunday.

its been a long time since i was all over this forum with yean, running the show, but i plan on making a comeback.
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Trygon

Sep 19, 2008, 6:07 PM
Nifty. So noted.

We're live again, here. What weirdness.
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mobile_trojan

Sep 19, 2008, 7:44 PM
yea it was.

almost end of day here.

time to leisure.
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mobile_trojan

Sep 21, 2008, 2:15 PM
I guess i was wrong. I can honestly say I'm glad.
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X_MOSES_X

Sep 22, 2008, 10:29 PM
its not Christ's fault. It's Bill Gate's fault.
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sprint.sprint

Sep 23, 2008, 6:49 PM
nyahaha!
You're damn right. It happend when he retired. ;p
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SprintRepGirl

Oct 1, 2008, 8:40 PM
come on guys.....you know that the system never goes down....it is always an "upgrade" in our system.....i know they did upgrade in part....b/c the main page where sview loads from...well you would notice that compass now has its own tab......but it would be nice to know when this is planned...
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