Hey guys...fairly new sprint customer here..got the 99.99 plan, with the i phone killer....just a few questions..

ever since i got the phone i visual voice mail has never worked..

wen i called one csr told me i needed to pay extra

then at the store and 2 more reps said it should be included.?

also is their a newer sftwre update? i did one on the phone a few weeks ago but they said it was a minor one?

thnx guys !