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Another terrible quarter for sprint!!!!!!!!!!!!!

Cellenator

Aug 6, 2008, 9:23 AM
declined by 901,000

And stil can't manage to sign anyone up!

http://investors.sprint.com/phoenix....372&highlight= »

Quote:
Dan Hesse said "Our company-wide retention efforts, which include Simply Everything(TM) plans, our Now Network(TM) campaign and the launch of the Instinct(TM) handset are proving to be effective retention tools, particularly for high-value customers, and this is beginning to have positive impacts on churn and ARPU. Our sequential improvement in post-paid churn is the best reported by any national wireless carrier since 2004, and it equals Sprint's best-ever churn performance post-merger."

Consolidated net operating revenues of $9.1 billion for the quarter were 3% lower than in the first qu
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MizzSprint

Aug 6, 2008, 10:00 AM
Cellenator,

Congratulations on being Sprint's number 1 fan!!!!
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Cellenator

Aug 6, 2008, 10:04 AM
Wink I'm always here for you kids!
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MizzSprint

Aug 6, 2008, 10:28 AM
Doesn't matter to me I get service every where I go.
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Cellenator

Aug 6, 2008, 10:32 AM
That's great but it did matter to 901k other people! Surprised Laughing
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MizzSprint

Aug 6, 2008, 10:43 AM
Most of those people are regretting it. eventually theyll come back when their 2 yrs are up I've been approached 3 times this week by people saying they wished they never switched, so you cannot speak on behalf of all those people.
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Cellenator

Aug 6, 2008, 10:45 AM
Laughing Laughing Laughing Laughing Laughing Laughing

Thanks for the laugh my bad they're all coming back! Laughing Laughing Laughing Laughing hilarious hilarious
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MizzSprint

Aug 6, 2008, 12:08 PM
Excuse me don't make me dig up your posts about how Sprint was a good network but you were mad at customer service.
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Cellenator

Aug 6, 2008, 12:17 PM
Laughing Laughing Go ahead darling that doesn't change that sprint can't retain customers or sign any up. You see the majority are speaking loudly by taking their business elsewhere!! And yes Sprint network can be very good in the right areas, but their customers service reps are sinking the company! Sprint deserves this!
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rmcnamee

Aug 8, 2008, 12:24 AM
I currently have Verizon, but I'm probably going to get Sprint because it will cost me $36/mo less ($432 over 1 year, $864 over the life of the contract). I'll deal with Sprint's customer service, which is actually getting a lot better I hear, for a contract that is almost $1k cheaper with virtually the same network performance.

And isn't WiMAX coming to Sprint? Yeah, it is; and Google, Intel, Time Warner and some others are backing Sprint and Clearwire. Yes, Sprint just lost 901k customers, but they still have over 50 million and they're probably getting me. I think they'll do just fine.
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unscarred

Aug 8, 2008, 12:09 PM
yeah!, since you already mentioned it! what is wimax by the way? Paranoid
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thejuror

Aug 12, 2008, 9:53 AM
WiMax is the trade name for a family of new technologies related to the IEEE 802.16 wireless standards.

WiMax has the potential for very long range (5 - 30 miles) and high speeds.

The initial version, based on 802.16a, is designed for fixed (non-mobile) applications only, such as a wireless replacement for home DSL or cable modem service.

Newer versions, such as 802.16e, add support for mobility, potentially making WiMax a competitor for certain 3G or 4G cell-phone technologies.

WiMax uses OFDM (Orthogonal Frequency Division Multiplexing), an increasingly common type of digital wireless technology that is also used in some digital radio and television standards.

WiMax operates at higher frequencies than mobile phone networks....
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evilhomer

Aug 6, 2008, 1:15 PM
MizzSprint said:
Most of those people are regretting it. eventually theyll come back when their 2 yrs are up I've been approached 3 times this week by people saying they wished they never switched, so you cannot speak on behalf of all those people.


How can you say most of those poeple are regretting it? Are you saying that you've spoken to MOST of the 900k plus that left? You must work a lot of overtime. I guess you can't speak for all of those people either. Rolling Eyes
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Cellenator

Aug 6, 2008, 1:18 PM
Yeah sprint will launch qchat and then all the Nextel customers will stay too, oops hold on that ain't happening either! Laughing Laughing Laughing Laughing
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Cellenator

Aug 6, 2008, 1:20 PM
or maybe when wimax launches then everyone will come back! Laughing
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MizzSprint

Aug 6, 2008, 1:39 PM
First off,WHY ARE YOU IN A SPRINT FORUM IF YOU HATE IT SO MUCH? Have you seen me in Verizon's forum talking about how they nickel and dime their customers, and how Tmobile still has you stuck with 9pm nights. Your right I cannot speak for them but I speak on most people meaning people I've come in contact with. (I had to reinstate that for you literal people)
It's sad to see people live for a companies downfall, which isn't going to happen anytime soon. You two guys would probably get laid for the first time before the company goes out of business. Wink
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Cellenator

Aug 6, 2008, 3:28 PM
I'm Just reporting some news I can't help that you take it so personally, but thanks for doing so Laughing
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MizzSprint

Aug 7, 2008, 5:49 PM
Never take it personal, why would I let someone whose lifetime goal is to see Sprint fail get to me? Ugh I think not try again.
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Rsixxer

Aug 6, 2008, 10:05 AM
Churn is down by 1/2 a percent! Are you kidding me Cellehater? That is one of the best improvemens of any wireless company is history. And there were fewer subscribers lost compared to first quarter, so that is an improvement in itself. Talk down Sprint all you want, but for any company that is a huge move in the right direction. Good job Dan Hesse!
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Cellenator

Aug 6, 2008, 10:10 AM
Good job Laughing

Those numbers are clearly showing Sprint's customer base going DOWN over the year. It wasn't too long ago when Sprint had 55 million customers.. now we're down to 51.9 million. And they say to expect more losses for quarter 3 again? How much longer until sprint falls to UNDER 50 million subscribers? This ship really is sinking and it looks like there is no end in sight.
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evilhomer

Aug 6, 2008, 1:18 PM
Rsixxer said:
Churn is down by 1/2 a percent! Are you kidding me Cellehater? That is one of the best improvemens of any wireless company is history. And there were fewer subscribers lost compared to first quarter, so that is an improvement in itself. Talk down Sprint all you want, but for any company that is a huge move in the right direction. Good job Dan Hesse!


You must be kidding. Churn down by 1/2 of a percent and you think that is an impressive number? Huge movment? The biggest "movement" to come from Sprint was the on Hesse had after dinner.
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Cellenator

Aug 6, 2008, 1:19 PM
Plus they're guessing next quarter will be even worse! Laughing
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evilhomer

Aug 6, 2008, 2:30 PM
Cellenator said:
Plus they're guessing next quarter will be even worse! Laughing


How can that be? The Instinct was supposed to kill the iPhone and bring it's users into the Sprint fold. Could the Instinct have been overhyped? Might it not have been the iPhone killer that their website said it was?

I do know that four out of the four users in our office took their Instincts back and got something else. Two of them got iPhones instead. Surely that didn't happen anywhere else...
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Cellenator

Aug 6, 2008, 3:24 PM
Laughing
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jrfdsf

Aug 6, 2008, 4:03 PM
Btw, how's that "drop it on a carpeted floor and it will break into a half dozen pieces, push to eventually talk" Verizon phone holding up for ya?
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Cellenator

Aug 6, 2008, 4:27 PM
Laughing There he is! yup another close to million lost and can't sign up anything but a few boost mobile losers, but yeah yawn Laughing


Good one ace thumbs up Rolling Eyes
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natemc

Aug 6, 2008, 4:30 PM
This guy cracks me up!!!! Have you ever actually used the NEW PTT network?! damn Sprint fanboy!
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MizzSprint

Aug 7, 2008, 5:51 PM
I guess that would make you a Verizon fanboy Wink
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jrfdsf

Aug 6, 2008, 4:31 PM
Cellenator said:
Laughing There he is! yup another close to million lost and can't sign up anything but a few boost mobile losers, but yeah yawn Laughing


Good one ace thumbs up Rolling Eyes


No worries.

They'll be back when their contracts are up.

P&G tried three VZW PTT phones to see how we liked them. One of them got dropped and broke the very first day! Laughing Everyone hated them.
Not to mention they are so slow.

Verizon Push to wait. Now that's funny. Laughing
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natemc

Aug 6, 2008, 4:36 PM
When did you actually try a PTT phone? I just ported over a 50 line account and their QUOTE was "holy sh** its faster than our Nextel"
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jrfdsf2

Aug 7, 2008, 5:58 AM
Anyone who says that VZW ptt system is actually faster is either lying or insane. Verizon isn't claiming that. No communication system based on an internet connection is ever going to be even as fast as a true 2 way radio.
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jrfdsf2

Aug 7, 2008, 8:37 AM
VZW ptt has to locate a server before the call can ever go through. DC actually bypasses the phone system altogether to contact another unit DIRECTLY via a separate dispatch #. This is why it was named DIRECT CONNECT.
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Cellenator

Aug 7, 2008, 8:39 AM
That is not true. The fact that qchat has been tested to work just as well as Nextel, and since verizon is using the same platform called brewchat it's just as fast as Nextel. You can't honestly comment on it because you haven't used it!!

If sprint is to survive and it ain't looking good, they will probably be selling off nextel pretty soon anyways.
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jrfdsf

Aug 7, 2008, 3:46 PM
Cellenator said:
That is not true. The fact that qchat has been tested to work just as well as Nextel, and since verizon is using the same platform called brewchat it's just as fast as Nextel. You can't honestly comment on it because you haven't used it!!

If sprint is to survive and it ain't looking good, they will probably be selling off nextel pretty soon anyways.


Actually, QChat isn't as fast a Nextel DC. There is a slight delay on the uplink side of the call. Again, no internet connection, regardless of how fast it is, is instant. No such technology even exists.

Even though broadband connections don't "dial out" per se, they still must travel through the ...
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Cellenator

Aug 6, 2008, 4:36 PM
Yeah right then you put down your crack pipe. Sure P&G tried them, BS. It is not push to wait there ace, it works very well all your ex Nextel customers love them! Laughing
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Humdizzle

Aug 6, 2008, 10:02 PM
Cellenator, I do agree with virtually everything you've posted here. But enough with the overuse of the emoticon, really...
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Cellenator

Aug 6, 2008, 4:28 PM
Oh and my Motorola Adventure is bad ass...way better then you pos ic502 Laughing
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jrfdsf

Aug 6, 2008, 4:33 PM
Cellenator said:
Oh and my Motorola Adventure is bad ass...way better then you pos ic502 Laughing


Just don't ever drop it, or try to use it inside a metal building. The reception sucks big time on those wimpy things.
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Cellenator

Aug 6, 2008, 4:39 PM
What ever it's MILL spec! I'll be fine and they're reworking the Boulder and that thing can survive a war. Your pos ic502 is a joke!
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Cellenator

Aug 6, 2008, 4:42 PM
Hey jrfdsf are you that loser in the new verizon commercial stuck in the cement! Laughing
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jrfdsf2

Aug 6, 2008, 11:00 PM
No, I'm that guy who you see hiking way up in the mountains whose PTT service is still working while your VZW phone has no signal.
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Cellenator

Aug 7, 2008, 1:14 PM
Yeah right Laughing Laughing Laughing
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jrfdsf

Aug 7, 2008, 3:58 PM
Cellenator said:
Yeah right Laughing Laughing Laughing


Yeah, it is right!

Let's say you and a group of your buddies go hiking up in the mountains and I do the same. Let's say everyone in your group has the Verizon PTT phones and my party has Nextels.

When we arrive at the trails, you and your group will have no signal from a nearby tower, and neither will mine. The difference though is your bunch will have useless bricks in their possession for the length of the trip while my guys can switch over to off network settings and stay in touch.

Also, let's say you and your friends go into one of those huge, indoor flea markets with a big metal roof that is in a fringe cellular area. Let's also s...
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sprint.sprint

Aug 7, 2008, 10:27 PM
Wink
Good job of explaining them. there useless bricks will just like be a gadget that has no battery. What's the use of bringing it? You're just wasting your bucks to them. Why would you pay so much and get a crappy service, when you can save a lot of money if you're going to subscribe to NDC of Sprint and have the best coverage nationwide? So, throw your PTW and avail the PTT!!!
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unscarred

Aug 8, 2008, 9:37 AM
Surprised
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Cellenator

Aug 6, 2008, 4:43 PM
Wow they're doing horrible! Laughing
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Cellenator

Aug 6, 2008, 4:52 PM
Okay kids you guys simmer on that for a while, I'm off to the gym to work on my hot body! Laughing
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greggmh123

Aug 7, 2008, 2:35 AM
Sprint may be sliding in numbers, but until they slide into the stinking smoldering bowels of hell, they will still be better than AT&T in any area I have ever been. Not as good as my VZW, but my wife has no problems with Sprint. Both of us had HORRIBLE AT&T service.
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evilhomer

Aug 7, 2008, 10:21 AM
greggmh123 said:
Sprint may be sliding in numbers, but until they slide into the stinking smoldering bowels of hell, they will still be better than AT&T in any area I have ever been. Not as good as my VZW, but my wife has no problems with Sprint. Both of us had HORRIBLE AT&T service.


It's your area. AT&T is very strong in many places where others aren't and vice versa. Just because you happen to live in an area better serviced by Sprint doesn't mean that Sprint is the superior company. But you are wise to go with whoever provides you with the best service.
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greggmh123

Aug 7, 2008, 1:25 PM
Don't even get me started on AT&T. I live in Orange County, CA, a reasonably populated area, it's flat without much to block signals, and AT&T **sucks** here, in spite of their claims to cover the area well.

I also have traveled a fair amount around the USA (Oregon, Washington, Idaho, Montana, Wyoming, Arizona, New Mexico, Nevada, Utah, Texas, Louisiana, Alabama, Florida, New York, New Jersey, and Massachusetts). I have VZW, my wife has Sprint, and I never have lack of service unless I am in Death Valley (only because my new phone is all digital...analog works there). My wife occasionally does lack service on Sprint when we travel (it works in Death Valley on her ancient phone). We both used to have AT&T, and had HORRIBLE service virtuall...
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dst4life

Aug 7, 2008, 2:52 PM
I had Sprint for almost 6 years. They was my first cell phone company. I really didn't have any issues until the Nextel Merger. Left and went to at&t. Now I am trying to decide if I am going to VZW or back to Sprint. Your post was very enlightening.
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jrfdsf

Aug 7, 2008, 4:10 PM
Your wife must own an older Sprint phone, because all of the newer ones are essentially the same as their counterparts that go to Verizon.

In other words, if you bought a Moto Razr from Verizon, and your wife got an identical one from Sprint, both would have the same abilities to read from a nearby CDMA tower.

The only differences being the fact that her Sprint phone might not have a roaming agreement with a nearby VZW tower, so if she tried to call anyone, she would get a recorded message that said something like "you are not authorized to use this service." The device would still see the tower, and could still complete 911 calls.

I know this for a fact because my ic502 will receive full signal strength from a nearby Cricket tower,...
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greggmh123

Aug 11, 2008, 4:37 AM
Yes, she has an old Nokia 3588i phone that still works fairly well. The only problem she has is that it recently started to have a problem with not ringing right away. I can call her from any phone and hear it ring about five or six times before she answers. She only hears it ring once or twice.
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Cellenator

Aug 7, 2008, 8:36 AM
Check this out!


Sprint Nextel Corporation Announces Proposed Private Placement of $3 Billion

--------------------------------------------- -----------------------------------

Sprint Nextel Corp. today announced that it intends to offer, subject to market and other conditions, approximately three million shares of cumulative perpetual convertible preferred stock through an offering within the United States to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the "Securities Act"). The preferred stock will have a liquidation preference of $1,000 per share, for an aggregate liquidation preference of $3 billion, and will be convertible into shares of series 1 common stock of Sprint Nex...
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rufus99

Aug 7, 2008, 12:11 PM
You must really not have a life how sad Crying or Very sad
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jrfdsf2

Aug 7, 2008, 1:05 PM
He can't let avgjoe best him for the troll trophy
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Cellenator

Aug 7, 2008, 1:13 PM
Says the guy who was constantly trolling in the verizon forum...but anyways I know you sprint fan boys don't have any real comments on the NEWS I POSTED Very Happy It hurts to much I understand Very Happy Stick with the insults I know it's your only ammunition Laughing Laughing Laughing Laughing
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jrfdsf

Aug 7, 2008, 3:50 PM
Cellenator said:
Says the guy who was constantly trolling in the verizon forum...but anyways I know you sprint fan boys don't have any real comments on the NEWS I POSTED Very Happy It hurts to much I understand Very Happy Stick with the insults I know it's your only ammunition Laughing Laughing Laughing Laughing


Me trolling? No, I believe you're thinking of AvgJoe.

If you enjoy negative news articles, I've got about a dozen that are about Verizon I could post over there. I don't because it would serve no purpose other than to start flame wars, and at the end of the day, won't change anyone's mind.
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wade496

Aug 8, 2008, 7:09 PM
This is no longer an issue seeing as though Sprint has cancelled the offering.
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wilocrek

Aug 7, 2008, 1:54 PM
BTW this a legitmate question...no bashing. Exactly how is this bad news? If they are selling stock to raise cash to reduce debt, its helping the company short term isn't it? Or is it bad news for the basic Sprint stockholder? If you don't mind could you explain why this is so bad for stock holders?

Thanks
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drake

Aug 7, 2008, 4:45 PM
Good job you finally made him quiet. Laughing Laughing
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Cellenator

Aug 7, 2008, 1:23 PM
As usual noone can have a real debate about the actual facts regarding Sprint. Take it easy I'll be back next report! Very Happy Wink
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jaden_at_sprint

Aug 7, 2008, 2:51 PM
Cellenator said:
As usual noone can have a real debate about the actual facts regarding Sprint. Take it easy I'll be back next report! Very Happy Wink


I will

Sprint has made huge improvements and changes over the past 8 months, we are chnaging the tide but it will take time we have to make up for years of terrible customer care and blah advertising, We can recover but we have miles ahead of us.

So lets put down some facts for ya

FACT, Sprint DOES HAVE a larger calling area then verizon,
FACT, Our PTT DOMINATES verizo's in coverage, speed, amount of users, SUBSECOND connectivity none of this 20 secs later crap then we can talk.
FACT, Our EVDO-REV-O-A Speeds are faster then yours, because we dont cap ...
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jrfdsf

Aug 7, 2008, 4:27 PM
jaden_at_sprint said:
So lets put down some facts for ya

FACT, Sprint DOES HAVE a larger calling area then verizon,


What's funny is that Verizon is actually DEAD LAST in terms of native coverage. DEAD LAST! Even T-Mobile destroys them in terms of native coverage. Laughing

jaden at sprint said:
FACT, Our PTT DOMINATES verizo's in coverage, speed, amount of users, SUBSECOND connectivity none of this 20 secs later crap then we can talk.


I have actually used one of those new VZW PTT REVA phones and guess what: they're still slow!!! We have been trying a few at work the last few weeks and one of those Adventures got dropped and broke the very first day. You can't e...
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llama

Aug 7, 2008, 7:31 PM
what's your explanation for Sprint's loss?
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jaden_at_sprint

Aug 7, 2008, 7:56 PM
llama said:
what's your explanation for Sprint's loss?


Did you not read my entire first paragraph ?
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beyondmygreatness

Aug 7, 2008, 2:02 PM
Sprints not that bad, I have friends and family who have Sprint and love them. EVERY company has their downfalls, Verizon over-charge you, AT&T(my current carrier)has spotty service(at times in certain areas) T-Mobile can have bad service, U.S. Cellular constantly roam, Good Luck trying to get service anywhere with Virgin Mobile, see every company has their downfalls, its not right to bash a certain company, its whatever works for you. When I had Sprint they treated me well, they were cheap, I got great service, so no complaints here with Sprint, and I may go back to them!
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dst4life

Aug 7, 2008, 2:54 PM
I was thinking I may go back too... They weren't bad for me neither.... Still not sure why I left LOL Very Happy
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MizzSprint

Aug 7, 2008, 5:59 PM
Here's the biggest reason why people leave Sprint



When they're not eligilble for a new phone and they figure by switching to a new carrier they'll get a cheaper phone but fail to realize that you cannot upgrade every 2 months with any company and expect a free phone.
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beyondmygreatness

Aug 7, 2008, 7:48 PM
Yeah, thats one reason I'm kind of hesitant about leaving AT&T since they have SIM cards, Its easy to switch phones, I get a new phone about every 3 or 4 months, but thats normally no big deal, since I understand. I was even this way with Sprint, I just paid retail price, sometimes if you want a new phone you have to pay and thats exactly what i did.
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dst4life

Aug 8, 2008, 8:09 AM
I agree. when I had Sprint, I got a new phone whenever I wanted. I never complained because I knew I had to pay full retail. I do enjoy the SIM cards like you said. I just dont know what to do LOL Confused
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deepc185

Aug 9, 2008, 4:39 PM
I guess that's why my wife's company just paid $150 ETF's for about half of their 7000+ lines and ported all 7000+ lines from VZW to Sprint, bc VZW is such a better company? Surprised Laughing
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JesusSaves

Aug 9, 2008, 5:27 PM
Whenever somebody got thrown off a building and Superman caught them he still went down a few inches before he would then carry them back to the roof. You cannot stop a free fall without going down a little bit more first. I for one think that Dan Hesse is a very good CEO, doing a great job and he has Sprint started back in the right direction. I think that cellenator is a perfect example of this. The other side is so desperate to stop Sprint from turning around and being the kind of company it could and will be that they keep trying to tear Sprint down.
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crackberry

Aug 10, 2008, 12:49 AM
JesusSaves said:
Whenever somebody got thrown off a building and Superman caught them he still went down a few inches before he would then carry them back to the roof. You cannot stop a free fall without going down a little bit more first. I for one think that Dan Hesse is a very good CEO, doing a great job and he has Sprint started back in the right direction. I think that cellenator is a perfect example of this. The other side is so desperate to stop Sprint from turning around and being the kind of company it could and will be that they keep trying to tear Sprint down.

i've never been a big sprint fan but they have had a few things going their way. at one time they had the most feature rich phones of any ...
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Avaya_79

Aug 11, 2008, 8:00 AM
crackberry said:
all he needs to do now is get sprint to stop outsourcing customer care, give all legacy sprint customer care reps raises and enforce a policy that says if customer care reps suck, they have to carry a trac-phone :-)


So your saying that us rep who work in outsource for Sprint have no right to work...? How spineless can you be?!? We are fully capable and qualified to do the job. We work tirelessly without complain, sacrifice everything for our families. Yet all you could ever say is that we "suck". The least you could ever say to us is "thank you" for helping you. We answer to all your inquires, complaints and questions. We do the extra mile just to satisfy you needs. We feel the brunt o...
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crackberry

Aug 11, 2008, 9:13 AM
Avaya_79 said:
crackberry said:
all he needs to do now is get sprint to stop outsourcing customer care, give all legacy sprint customer care reps raises and enforce a policy that says if customer care reps suck, they have to carry a trac-phone :-)


So your saying that us rep who work in outsource for Sprint have no right to work...? How spineless can you be?!? We are fully capable and qualified to do the job. We work tirelessly without complain, sacrifice everything for our families. Yet all you could ever say is that we "suck". The least you could ever say to us is "thank you" for helping you. We answer to all your inquires, complaints and questions. We do the extra mile just to sat
...
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Trygon

Aug 11, 2008, 10:32 PM
You have every right to work, but when every company that outsources shows a drop in CSAT, perhaps it could be inferred that outsourced callcenters hurt CSAT?

I see things from your shoes, and your perspective, but heavy accents KILL when your job is to be on a phone all day.

Hence, your claims of 'qualification', while perhaps completely deserved for you and you alone (Though I doubt, based on your atrocious grammar) do not apply, by any stretch of the imagination, to your coworkers at large.
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Trygon

Aug 11, 2008, 10:12 PM
Dan Hesse was in charge of recasting Chuck Norris from a second-rate martial artist into an internet phenomonom.

Dan Hesse invented the (mobile) internet.

Oh dear, I'm going to be thinking of these all night.
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