Home  ›  Carriers  ›

Sprint

Info & Phones News Forum  

all discussions

show all 12 replies

What Happened to the Moto Q9C?

rnikischer

Jun 25, 2008, 11:19 PM
I noticed that the new version moto q9c is no longer available on the Sprint website. Does anyone know why?
...
Yean

Jun 25, 2008, 11:24 PM
The Moto q9c was at it's end of life I believe. Still doesn't make sense when Sprint put other end of life handsets like the Samsung a420, a640, and Treo 700wx back on their web-site and retail offices. ๐Ÿ˜•

Maybe Sprint may be updating the OS on the Moto q9c. The q9 isn't available from their warehouse for reatail, or warranty exchange (DHRP).
...
scoobypls

Jun 25, 2008, 11:32 PM
EOL already? ๐Ÿคจ

wow, i know it had its problems i thought the new update was suppose to fix them, guess not.
...
Yean

Jun 25, 2008, 11:36 PM
The BB Pearl, and Moto RAZR 2 v9m are EOL too, plus the BB Curve in titanium still isn't available. I hope the titanium Curve will show before the red Curve. Someone obviously dropped the ball, BIG TIME.
...
Sprint_2008

Jun 25, 2008, 11:47 PM
i believe the Q9C's out of stock. I know the original Moto Q is gone. No worries on the Q9 tho. I'll check tommorrow morning. I know the DLX is soon to be a goner too
...
scoobypls

Jun 25, 2008, 11:51 PM
they really dropped the ball on the curve...i can't count the number of sprint customers and new customers that ask daily if we have curves available...about a week ago they we available for direct ship, i ordered as many as i could for the people on our store list, but the stock ran out while i was placing the orders...

i knew the v9m was end of life, i was told the red pearl was eol, i did not know both of them were eol.

the 3200 is also eol, do you know when the m630 and 530 are coming?
...
Yean

Jun 25, 2008, 11:59 PM
3200 was replaced with the Katana LX. Not too sure when the Samsung m630(Jazz) or m530 are going to launched. I'll probably get my hands on both and others that are coming out soon. I know there's going to be new LG's like the LX-600 snd EnV like handsets soon. The Sanyo Eclipse will be out soon.
...
scoobypls

Jun 26, 2008, 12:09 AM
huh, i guess it makes sense the lx replaces the 3200, it is the 3800. i kinda thought it was replacing the katana 2 because of the price range and the name, i guess it could be replacing both of them, they have the same basic features, but are in 2 different price ranges...

on another note...do you know any thing about the wel list...

we have a major problem everytime we have to replace a katana or katana 2 ... the m 300 is thre replacement...cust see the lx and just assume they should recieve that as a replacement because of the name of the device...

LOTS OF UNHAPPY FOLKS!

what is it exactly you do for sprint, you seem to know alot about the near future...
...
Yean

Jun 26, 2008, 12:30 AM
I do know of the WEL list and know it complies with RYG and CSAT. First and foremost, take care of the customer. Remember, CSAT will start effecting your pay next month, and if you have a low CSAT score, guess what? Your not going to get paid.
Sprint gives you these tools to use, and there is a priority list according to follow. It's ok to break it here and there, but don't make it a habit, where our compliance is in the red in RYG. That will throw a flag on you and your store.
To be honest with you, it's all about how you present yourself. If you come out unsure of the product you're DHRP'ing for the customer, the customer will sense it. Be positive, and use positive words. Ex. Mr. or Mrs. customer I do apologize that your phone isn't ab...
(continues)
...
scoobypls

Jun 26, 2008, 11:04 AM
WEL Warranty Exchange List

as far as the Csat - if it was individually based no problem...but the fact that i get paid off of the way the other 13 people in my stores customers feel they were served is kinda bogus...i can try to hold them accountable, but really i have no authority so what i say to them doesn't go very far.

it will work itself out i am sure.
...
Sprint_2008

Jun 26, 2008, 11:29 AM
Yeah i checked, the Q9c, Katana DLX Silver/Champagne, 700W, are all End Of Life.

The:
i880 Burgundy, Katana II Black, ic902, Moto V9M, are goners on 07/13/08

The:
Moto RAZR Red/Stone Grey amd the Katana DLX in Pink are goners on 08/17/08

๐Ÿ˜ข
...
rawmustard

Jun 27, 2008, 8:51 AM
I lol at the V9m reaching EOL before the V3m.
...
Yean

Jun 26, 2008, 3:28 PM
CSAT pay, is for the ENTIRE store, not individual. Best of luck to you my friend. If there's anything I can do to help, let me know.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.