picture mail resolution
ok,
* picture mail is a different service from text. all together. they are not related. (for sprint)
*if you have the $5 picture mail pack you are not supposed ot be charged data for sending and receiving pictures. you will be charged tho. and we will credit it back. if any rep gives you a hard time about this refer to document picture mail matrix.
*if you have a power pack family plan of 69.99 or higher you can get an unlimtied text plan for $20
*if you have any other family plan or a power pack family plan that is only 59.99 you have to pay $15 per line for unlimited text.
*if you have an individual power pack plan you can get unlimited text for $10
*if you have nay other indiviual plan it is $15
*we do not have fami...
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* picture mail is a different service from text. all together. they are not related. (for sprint)
*if you have the $5 picture mail pack you are not supposed ot be charged data for sending and receiving pictures. you will be charged tho. and we will credit it back. if any rep gives you a hard time about this refer to document picture mail matrix.
*if you have a power pack family plan of 69.99 or higher you can get an unlimtied text plan for $20
*if you have any other family plan or a power pack family plan that is only 59.99 you have to pay $15 per line for unlimited text.
*if you have an individual power pack plan you can get unlimited text for $10
*if you have nay other indiviual plan it is $15
*we do not have fami...
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obviously this picture mail change was not automatic or widely published , as I still have customers still getting charged for PCSData for picmail
could the fact that we are in an affiliate market and still use P2K trhough iPCS make a difference?
could the fact that we are in an affiliate market and still use P2K trhough iPCS make a difference?
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well like i said in the post they will be charged, but bc of that document we will have to credit them back for it. i dont know if its just a p2k thing i checked in tools and billing alerts or whatever and didnt see anything.
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Ok answer me this why did I start off with the fair and flex 100min per 5.00 and now they knocked me all the way down to 30min per 5.00? What's up with that crap?
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you may have ahd your plan changed at one point. id have to look at your account
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If you looked my account then you would know who I was and may be stalk me🙂 Yes you must look at my account HAHA
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lol i cant look bc i would get in trouble lol they have very strict rules man i wish i could tho we are REALLY slow! call in you may get me 🙂
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I ran into a similar situation yesterday I will almost gauruntee you changed the amount of minutes in your plan and the new plan had a diffrent tier structure. And most likely since it was still a F&F plan the rep probably didn't think to tell you or even notice the tiers were diffrent.
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I guess calling them and complaining wouldn't get me anywhere. The only thing I did do was add a line but not minutes.
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Yes I have a question, does this "bump up" program offer unlimited text, picture mail and data service? I was wondering if it's possible that you personally help me sign up🙂
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I have the Power Pack Family 1400 with PwrSource data pack (with 1000 txt) for 10 dollars on each line..that gets me unlimited picture mail correct?
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no... that gets you unlimited SMS messages (text only)
according to the info posted by mottler, the $5 package will get you the unlimited picture mail.. I however had always thought that you had to have the a vision or power vision package for unlimited picturemail
according to the info posted by mottler, the $5 package will get you the unlimited picture mail.. I however had always thought that you had to have the a vision or power vision package for unlimited picturemail
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I missed the powersource data pack part... mottler can inform you of that part sorry
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No worries I am fairly certain powersource unlimited data pack included unlimited picture mail, doesn't hurt to double check tho. Thanks.
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It is included on a cameraphone with the $10 powersource data pack as per document "Data Pack Plans"
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i do p2k whichis sprint the powersource data pack is either nextel or ensemble. we dont have anything powersource
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tisk tisk? sry i was on a sup call, i want gonna research kms for something like that when im on a sup call... lol
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for a second he was screaming and besides i wrote down all the information for the powersource packs a minute ago 🙂 hope it helps him 🙂 (or her 😕 )
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ok there is
* $10 powersource data pack that is available on the ic402 and the ic502 that includes 1000 text, unlimited data, nfl mobile, sprint radio, and sprint mobile email.
*$15 that is available for the ic402 and ic502 that includes unlimtied data, unlimited text, nfl mobile, sprint radio, mobile email
*then theres another $10 pack that inludes unlimited picture mail too its only available (so kms says) on the ic602
*then theres another $15 pack available only on the ic602 the included the same as the other $15 pack but it also included unlimited pic mail.
*then theres anotehr $10 pack available only for the ic902 that included the same as the second $10 pack and sprint tv and on demand
*then theres anotehr $15 pac...
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* $10 powersource data pack that is available on the ic402 and the ic502 that includes 1000 text, unlimited data, nfl mobile, sprint radio, and sprint mobile email.
*$15 that is available for the ic402 and ic502 that includes unlimtied data, unlimited text, nfl mobile, sprint radio, mobile email
*then theres another $10 pack that inludes unlimited picture mail too its only available (so kms says) on the ic602
*then theres another $15 pack available only on the ic602 the included the same as the other $15 pack but it also included unlimited pic mail.
*then theres anotehr $10 pack available only for the ic902 that included the same as the second $10 pack and sprint tv and on demand
*then theres anotehr $15 pac...
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but why even have picture mail. i used to have verizon but now i have sprint, but on verizon you could take a picture and send it no problem, no extra charge, no extra feature. you could send the picture just like a regular text and anybody who has verizon or had verizon knows what im talking about.
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Yes it is like that on AT@T as well they can send picture mail just like text no extra charge. Sprint come on now we need a bone
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i understand i actually have verizon bc i get no service in my itty bitty town with sprint, but i hope we do get something like that.
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yeah that KMS document is iffy. How would we tell what the difference of casual usage vs. charges occuring becuase of picture mail.
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picture mail support tool. see when they sent and received pictures and compare it to when the internet was used.
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no we have access to it check with ur apm tog et the usenames and passwords for it
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Ok, lets get some facts straight:
1. The $5 pic mail attachable options is NOT MMS! It is only the ability to upload your pictures to a web server to be managed by yourself from a computer.
2. Sprint offers the power pack family text for all power pack family plan users...$59.99 plan included.
1. The $5 pic mail attachable options is NOT MMS! It is only the ability to upload your pictures to a web server to be managed by yourself from a computer.
2. Sprint offers the power pack family text for all power pack family plan users...$59.99 plan included.
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