Dumbest thing that Sprint charges is....
Picture mail! You have to pay $5 dollars if you want to send and receive pictures. Plus KB charge. Ridiculous. Why dont they just include sending picture with a text plan like verizon and other companies. I have sprint service, this just bugs me. But wait if you want to send pictures and receive pictures without the KB charge you can go on a vision package for $15 which is even more ridiculous. Does anybody else see something wrong with this? JW.
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as of 06/01/2007 the 5 dollar picture mail includes data if used to send picture mail.
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sprint_god said:
as of 06/01/2007 the 5 dollar picture mail includes data if used to send picture mail.
thats nice but....you still need to pay $5.
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Go up to the Picture mail forum they have a differant view of what is being charged haha
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obviously this was not an automatic or widely published change, ans I still have customers still getting charged for PCSData for picmail
could the fact that we are in an affiliate market and still use P2K trhough iPCS make a difference?
could the fact that we are in an affiliate market and still use P2K trhough iPCS make a difference?
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ya if you disect the price of the data and text pack that verizon...you get the same price with sprint...only difference is that sprint tells you the price up front..not put it all together...I know ..I went on to verizon website and saw their prices
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talia said:
ya if you disect the price of the data and text pack that verizon...you get the same price with sprint...only difference is that sprint tells you the price up front..not put it all together...I know ..I went on to verizon website and saw their prices
what are you talking about? you dont get charged an extra fee for sending and receiving pictures on verizon if your on a texting plan.
again i have sprint, i just dont know why they have the stupid $5 picture mail.
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the picture mail pack does not use text it is seperate and gives you unlimited storage of picture off of your phone on the picture maill acct.. on line and is not suppsoe to charge for data for sending if you think you was charged for sending pictures on data pls contact customer care have them put in a click it ticket to have that fixed you will no longer be charged.
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what im say is if you go on verizon website and look at their plan they have that includes unlimited text and picture mail ...it is the same cost as if a cust having sprint on a 39.99 and adds unlimited text for 15 and picturemail for 5 it comes out to be the same price has the plan that verizon has....on sprint it will be a lil cheaper cause now we have unlimted text for 10.00...that's what I was talking about..I didn't say there was an extra charge for pic mail other than 5.00...thank you
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and I work for sprint...g verizon website and do the math of their plans and the plans and features we have
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i got the income'n 300, 30$ vision, 7$ ins, and 5$ 7pm buy up. THAT IS THE BEST PLAN YOU COULD EVER HAVE!!!!
ps, stop being such a cheapskate. its only 5 dollars
ps, stop being such a cheapskate. its only 5 dollars
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haha...i have one better...i have a sero plan...hahaha...not alot of people know about them...go to sprint.com/sero and put in aaron.radelet@sprint.com and you can get a killer plan...fair and flexible 500 min plan with n&w starting at 7pm, free unl text and free vision or evdo for $30 a month, or go to 1250 mins for $50...beat that
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3rd party associate plan....
3000 minutes
7pm N/W
Power vision pro pack
$20/ month
3000 minutes
7pm N/W
Power vision pro pack
$20/ month
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yeah i know...but you are a 3rd party rep...the plan just makes up for the humiliation...lol...j/k...but mine you actually don't have to work for sprint to get it...the common consumer can get it...but that is way unfair that i work for the call centers and go through alot more training and do alot more than the sprint reps and don't get a special plan like you guys...but i don't really need the minutes, i have used a max of 300 per month so i'm not worried about it...no offence to anyone with this message is meant...if you take offence to this then you take your job and life way to seriously...if you can't laugh at a simple joke then is life really worth living?
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Ok because I think the original poster is very confused lets make this crystal clear.
with each carrier this is what you would pay for unlimited texting and unlimited picture mail.
AT&T----$20 a month but you do not get online storage of pictures.
Verizon----$20 a month
Sprint---$10 for unlimited text and $5 for unlimited picture plus online storage for a grand total of $15.
T-mobile- $15
So AT&T and VZW are 5 dollars more expensive for the same thing!
with each carrier this is what you would pay for unlimited texting and unlimited picture mail.
AT&T----$20 a month but you do not get online storage of pictures.
Verizon----$20 a month
Sprint---$10 for unlimited text and $5 for unlimited picture plus online storage for a grand total of $15.
T-mobile- $15
So AT&T and VZW are 5 dollars more expensive for the same thing!
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you still didn't have it completely correct lol, sprint-$10 unl text IF you have an individual powerpack plan,$20 if its a family powerpack plan, if you dont have a powerpack plan then its $15 for unlimited per line across the board
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ajtomey said:
Ok because I think the original poster is very confused lets make this crystal clear.
with each carrier this is what you would pay for unlimited texting and unlimited picture mail.
AT&T----$20 a month but you do not get online storage of pictures.
Verizon----$20 a month
Sprint---$10 for unlimited text and $5 for unlimited picture plus online storage for a grand total of $15.
T-mobile- $15
So AT&T and VZW are 5 dollars more expensive for the same thing!
trust me im not confused, no where in my writing did i mention about unlimited texting, what i am saying is why do you have to pay $5 for picture mail on sprint to send pictures. you can be on the lowest text plan on ve...
(continues)
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Ok the issue here is half of you say you have to pay per kb on top of paying 5.00 and the other half says no. WHen you send a picture is it the same as a text? DOes it come from my pool of 500 free text🙂
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when you send a picture it is not the same thing as a text, it is a totally different feature with sprint, you send a picture mail, not a text message, and for the clarity, as of 06/01/2007 you do not get casual kb charges for the $5 pic mail pack, i work for the call centers for sprint and know what's going on, probably the same as the person names sprint_god, if not more...
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Ok what about this question, I have a phone that was lost so I claims it out. I ended up finding it and tried to activate it on my line again but they said they couldn't because of a code. Can this code be removed?
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the code you speak of is something they add to keep customers from fraudulently claiming phones that they "lost" then finding them again and activating them again or selling to someone else for them to activate. the correct procedure is to call the insurance company and return the phone to them. sure you can remove the code but then again i dont konw what goes on when they audit the system and find that ESN on an account when it was reported stolen and replaced. worst case senerio is they will charge full price of the phone to the customer who made a claim on it.
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it actually isn't a code, it's more like a flag that is put on the electronic serial number(esn) and there is no way to remove it, once the ins company sees that it is put on an account they will charge that account $200 until you return that esn to the company, because once it is reported lost or stolen their policy states that if that happens then it becomes property of the ins company...so therefore you can't activate it
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you can get this "code" removed, what you do is call retention and tell them that you found your lost phone and they will call the lost and stolen department and they will remove it for you....in most cases
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thats a lie. they look and see that you got an isurance claimon it and wont unflag it. its fraud to do that.
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