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Question for the Sprint guys

techdoc1

Jan 21, 2008, 4:40 PM
I currently have the F&F 1500 with unlimited internet SMS ( through employee referral ). Is sprint still offering the family addon for $9.99 per line to this plan OR would i have to change it altogether ? ANyone know ?
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Sherman Schrader

Jan 21, 2008, 4:55 PM
You can still do an Add A Phone at the $9.99 MRC on a Fair and Flexible wireless plan.
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techdoc1

Jan 21, 2008, 4:57 PM
thanks
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ac4321

Jan 21, 2008, 5:03 PM
SERO, employee referrel plans, don't have add-line options. Each line is on its own. To have a shared plan, you would have to change to a normal consumer plan, which is usually not the best option. The best option is usually to add the second/third/whatever line as its own through the same channel you got your prior line.
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Sherman Schrader

Jan 21, 2008, 5:12 PM
The thread did not mention anything about Sprint's SERO. Read the thread a bit more carefully next time you respond to one.
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ac4321

Jan 21, 2008, 5:26 PM
๐Ÿคจ

techdoc1 said:
I currently have the F&F 1500 with unlimited internet SMS ( through employee referral ). Is sprint still offering the family addon for $9.99 per line to this plan OR would i have to change it altogether ? ANyone know ?



Maybe I imagined the "( through employee referral )." No, wait, I didn't.

Maybe try not to mini-mod unless you are an actual moderator.
๐Ÿ˜‰
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techdoc1

Jan 21, 2008, 6:10 PM
let me clarify guys, I started with sero 1250 and they modified it to F&F 1500. My cust calls still get routed to employee accts though.
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ac4321

Jan 21, 2008, 6:41 PM
If it was modified to an individual F&F 1500 then to add a line you would need to change to a shared plan. It would be up to customer service over the phone to see if they can still get you a shared F&F plan.

Either way, you can't "add one for $9.99" unless you already have two set up on a shared plan. If you just have the one starting out, then you have to change to a shared plan first.
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jck472

Jan 21, 2008, 10:15 PM
I started off with the Fair and Flexible when it was 100min per 5.00 then they squeezed it down to 30min how they hell can they reduce it when I signed a contract
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spazebar

Jan 22, 2008, 5:24 PM
You changed plans to either more or less minutes or possibly to one with other features like earlier n&w or pcs2pcs we didn't just randomly change your tiers. Guaranteed
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ucantbeserious

Jan 22, 2008, 1:43 PM
isn't it funny how an idiot tries to be a smart Aleck (i know i cant spell) anyway, then gets shot down and disappears. no wonder people hate our (sprint) customer care, the majority of the reps just tell the customer what they want to hear with out one second of research.
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ac4321

Jan 22, 2008, 3:14 PM
According to the guy's profile he isn't even in wireless, just looking for a job in it.

Everyone makes mistakes every now and then. At least be civil about it.
๐Ÿ˜•
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soldier_monkey

Jan 22, 2008, 12:53 AM
ac4321 said:
SERO, employee referrel plans, don't have add-line options. Each line is on its own. To have a shared plan, you would have to change to a normal consumer plan, which is usually not the best option. The best option is usually to add the second/third/whatever line as its own through the same channel you got your prior line.


they used to have an add phone option for $10 last February when i signed up on my SERO plan. wished i would have signed onto sero now cause at that time free unlimited text wasnt included. i guess unlimited for $8 will do though.
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spazebar

Jan 22, 2008, 5:26 PM
they will switch you to the free unlimited text if you call up and ask nice
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