Sprint no answer transfer INSTEAD of voice mail?
I just got my new work issued Sprint phone (a Sanyo SCP-7050) and would
like to set up a no answer transfer to my landline office phone. In
other words, INSTEAD of going to Sprint voice mail after 4 rings, I want
the caller to be transferred to my desk (which has voice mail).
I know this is NOT the same as call forwarding, and suspect someone with
access to the switch would need to set this up. I'm pretty sure this
isn't something that can be done from my phone with any kind of *xx
code, right?
I've asked our account rep about this, but she replied with instructions on how to call forward, which is not the same thing.
I read in a forum somewhere that this could be done, but now can't find
where I saw it.
Thanks,
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like to set up a no answer transfer to my landline office phone. In
other words, INSTEAD of going to Sprint voice mail after 4 rings, I want
the caller to be transferred to my desk (which has voice mail).
I know this is NOT the same as call forwarding, and suspect someone with
access to the switch would need to set this up. I'm pretty sure this
isn't something that can be done from my phone with any kind of *xx
code, right?
I've asked our account rep about this, but she replied with instructions on how to call forward, which is not the same thing.
I read in a forum somewhere that this could be done, but now can't find
where I saw it.
Thanks,
...
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Yeah i can look it up for you. I know exactly what your talking about. Its not necessarily going STRAIGHT to your other Voicemail, rather it rings the same time your office phone rings and you can pickup whichever line is available to answer. If none answer, it forwards to your office phones Voicemail. Is that what you were looking for? I can look further...its $11.99 a month i believe. Is this what you were talking about? 😕
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sprint_2007 said:
Yeah i can look it up for you. I know exactly what your talking about. Its not necessarily going STRAIGHT to your other Voicemail, rather it rings the same time your office phone rings and you can pickup whichever line is available to answer. If none answer, it forwards to your office phones Voicemail. Is that what you were looking for? I can look further...its $11.99 a month i believe. Is this what you were talking about? 😕
No, not quite. What I want is much simpler. I just want the call to ring at my cell phone, then if I don't answer it transfers to my desk phone INSTEAD of my cellphone voice mail. I don't need the call to ring in more than one place at a time.
Since my desk ph...
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Hm...The only thing off the top of my head is Sprints Wirelss Integration Solutions or Sprints Mobile Extension..
😕
😕
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The only way to have this done is to call tech support and ask them to change the default call forwarding number. Instead of having it set to your voicemail number have them set it to the number that goes to your office voicemail. It's a very simple process and shouldn't be a problem for them to change it.
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Snang,
Thank you for the information. From your response it sounds like this is something tech support is willing to do for a customer?
In other words, they are not only ABLE to do it, but also WILLING to?
Tom
Thank you for the information. From your response it sounds like this is something tech support is willing to do for a customer?
In other words, they are not only ABLE to do it, but also WILLING to?
Tom
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adlertom said:
Snang,
Thank you for the information. From your response it sounds like this is something tech support is willing to do for a customer?
In other words, they are not only ABLE to do it, but also WILLING to?
Tom
I also think that you will pay 20 cents a minute for all calls transferred off the network to your home line from the time it forwards till the time the distant end (your office voice mail) disconnects.
Could add $40.00 a month to the bill:
Assume 5 calls a day go to VM
Assume length will be no less than 2 minutes
Assume 20 business days a month
.20 X 5 X20 = $40.00
I know on Verizon, they allow you to do this with *71 and then you just pay air time for the length of ...
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snang said:Would you care to elaborate? I have deliberately NOT forwarded my phone because of this fact.
That's incorrect.
I would love to be able to forward it when I feel like and not have to worry about overage charges.
Thanks
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The charges you posted are correct, but the OP wants NAT, not call forwarding.
Big difference, and he explained the difference in the OP.
But you were right about the 20 cents per min charge for call forwarding.
Big difference, and he explained the difference in the OP.
But you were right about the 20 cents per min charge for call forwarding.
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WhoDey said:Thank you, I appreciate that explanation.
The charges you posted are correct, but the OP wants NAT, not call forwarding.
Big difference, and he explained the difference in the OP.
But you were right about the 20 cents per min charge for call forwarding.
So No Answer Transfer is "free"?
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DoubleHelix said:WhoDey said:Thank you, I appreciate that explanation.
The charges you posted are correct, but the OP wants NAT, not call forwarding.
Big difference, and he explained the difference in the OP.
But you were right about the 20 cents per min charge for call forwarding.
So No Answer Transfer is "free"?
Hello Everyone,
I finally got my answer. The NAT costs 20 cents a minute, just like call forwarding. So, I can't justify that expense.
Too bad Sprint has to charge so much for this relatively simple thing.
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adlertom said:DoubleHelix said:WhoDey said:Thank you, I appreciate that explanation.
The charges you posted are correct, but the OP wants NAT, not call forwarding.
Big difference, and he explained the difference in the OP.
But you were right about the 20 cents per min charge for call forwarding.
So No Answer Transfer is "free"?
Hello Everyone,
I finally got my answer. The NAT costs 20 cents a minute, just like call forwarding. So, I can't justify that expense.
Too bad Sprint has to charge so much for this relatively simple thing.
Yes, I agree it is overpriced at this rate. They should just do what Verizon does and charge air...
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They are able and should be willing to do it. It's literally a 30 second process. Login, change the number it forwards to for your voicemail.
When I was taking phone calls, I did it all the time.
When I was taking phone calls, I did it all the time.
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Call forwarding charges apply when forwarding calls to other cellular or landline numbers
Call forwarding is charged on a flat, per-minute rate of $0.20
Types of call forwarding:
Unconditional: Calls are immediately forwarded without the phone ringing
Busy: Calls will forward if phone is ringing busy
No Answer: Calls will forward if phone not answered, or if the End key is pressed
No Reach: Calls forward if phone is off or out of coverage area
So, if Im reading it right, we DO have that feature, now I just gotta figure out how to enable it.. ill post back if I find something.
Call forwarding is charged on a flat, per-minute rate of $0.20
Types of call forwarding:
Unconditional: Calls are immediately forwarded without the phone ringing
Busy: Calls will forward if phone is ringing busy
No Answer: Calls will forward if phone not answered, or if the End key is pressed
No Reach: Calls forward if phone is off or out of coverage area
So, if Im reading it right, we DO have that feature, now I just gotta figure out how to enable it.. ill post back if I find something.
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Hm... according to my research (ive always wanted to say that..), busy and NAT are only available for corp liable accounts, but heres the instructions anyhoo.
Activate No Answer Forward
Enter *73.
Enter 10 digit forwarding number.
Press TALK.
Alert tones are heard when forward is activate.
All calls that don't answer after 23 seconds will be routed to the destination number.
Deactivate No Answer Forward
Enter *730.
Press TALK.
Alert tones are heard when forward is activate.
Let us know if that works Tom
Activate No Answer Forward
Enter *73.
Enter 10 digit forwarding number.
Press TALK.
Alert tones are heard when forward is activate.
All calls that don't answer after 23 seconds will be routed to the destination number.
Deactivate No Answer Forward
Enter *730.
Press TALK.
Alert tones are heard when forward is activate.
Let us know if that works Tom
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Oops.. it says that the voicemail box needs to be expired, so get that done first.
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WhoDey said:
Oops.. it says that the voicemail box needs to be expired, so get that done first.
Thanks for the info WhoDey. Does "expired" mean deactivated?
I assume I call tech support and tell them to "expire" me? 😲
Tom
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lol yes, deactivated
I wouldnt tell tech support to expire me, they may.. we've never seen eye to eye
I wouldnt tell tech support to expire me, they may.. we've never seen eye to eye
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