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Sprint Agent

shepherd

Jan 8, 2008, 1:24 AM
I see alot of post on this site and other sites talking about bad experiences with agents. Well I have a good experience that I would like to share.

I just picked up this phone and I went looking for a spare battery for the 755p. I walked into the Sprint store and asked if they had any in stock. The agent showed me the extended battery and then asked if I had the blue color. I answered with I have the green and I am with Verizon. (Verizon had no batteries and I needed to get one quickly. as I am leaving on a trip.) With no hesitation he said "Well I am glad to be able to help you". He said that they did not have any of the regular batteries in stock and said just one moment. He went into the back and came out with a battery. He asked to s...
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sprintluv

Jan 8, 2008, 9:17 AM
most of the time I have a good experience with customer service if they speak English. Only time I really get have a hard time is when I want something for free and we all know that this is a business and if they gave everything away there would be no sprint. I called the other day and asked for the $15.00 visions because I want to stream sirius and the lady said no problem with the visions and here is a 100 text messages for being a good customer. I can not say a bad thing about sprint from MY experience I've been with them 10yrs and I have moved all over the country and had a hundreds different numbers and never had a problem. pay your bill and they will work with you!! 😁 😁 😁 😁 😁 😁 😁 😁
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T-Zag

Jan 9, 2008, 2:46 PM
Wish we would here more about stuff like this, thanks for sharing a positive experience.
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