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Need Help!! Yean or any cs or tech allstar
Need Help getting gmail on a Q.
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Seriously?
1. Ensure that the web works on the device.
2. Start, Messaging.
3. Select Menu, Tools, New Account.
4. Type in the gmail address, making sure to leave the box checked to "auto-detect settings"
5. Put in the password on the appropriate screen.
There are no issues really with setting up Gmail. If it doesnt work, make sure that you have logged into the gmail acct online, and set POP access on the settings tab.
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Tried that and it downloads the messages but wont display them. Tried on three dif Q's
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That sucks, what is in the messages? if its anything other than text, i wouldnt promise you it would work.
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I finally got it. I went to his gmail account and went to the forwarding and pop settings. He had the pop going back as far as 10/10/06. It was clogging up the Q and pretty much not responding. I changed it to allow from today forward and sent a couple of emails and it worked fine. Thanks for your help. I don't use gmail and I would have never known how to get to the pop settings.
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hey no problem. glad you figured it out.
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YeanAug 23, 2007, 5:17 PM
Try this url on your phone. http://mail.google.com/app?source=mobileprodu cts. Download gmail app.
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I tried that and I got an error. I'm not too sure if that app is supported on the Q. Reason number 469,290 not to buy a Motorola. We did finally get his outlook working. I appreciate the help though.
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YeanAug 23, 2007, 11:22 PM
Lol, I kind of thought it was the POP too. Glad you were able to assist the customer. Cheers.
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