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question about...

sbtyler12

Aug 17, 2007, 7:49 PM
I Just received my replacement MUZIQ (Speaker Blew) and they sent me all the accessories that come with the phone and my question is can I keep the charger? or all of the accessories?

thx for feedback!!! 😁
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sprint_2007

Aug 17, 2007, 7:57 PM
Sorry buddy but last i heard, is you gotta include ALL original kit components and packaging, including the Packing Slip. If not, then you'll get charged for it. Im 95% sure you have to return everything the phone came with..
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sbtyler12

Aug 17, 2007, 8:10 PM
thx!!
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Yean

Aug 18, 2007, 9:00 AM
First, I'd recommend calling Asurion (insurance), for the proper answer. I strongly believe you can keep all the accessories. TEP, or Asurion, insures the actual device..NOT accessories. If you were to lose, your charger, Asurion, isn't going to send you a charger or any other lost accessory. 😉
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sprint_2007

Aug 18, 2007, 10:11 AM
Well, did you make an insurance claim? or did you do the 30 day return? I belive you are referring to a 30 day return. Hey Yean, CAN they keep all the accessories from the original purchase? i thought they had to return everything the phone came with on the 30 day returns...seems like "Sbtyler12" is doing a 30 day return...
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coziamnumber1

Aug 18, 2007, 10:13 AM
at my store we let the customers keep the accessories on a case by case basis as all we do is throw them in a box for warranty exchanges.
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sbtyler12

Aug 18, 2007, 12:19 PM
I don't have Insurance. It came through the mail so I think It was a warranty exchange but am am not sure. I Called in when the phone was 29 days old.
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Yean

Aug 18, 2007, 5:40 PM
If it's a 30 day exchange, I'd recommend returning everything from the original purchase, to avoid any kind of restocking fees.
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