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Confused Sprint Rep

SpintManager

Jun 21, 2007, 7:17 PM
I am a 3rd party sprint rep, so I am always confused but... I had a customer return a Katana because she said Nextel customer service was sending her a Katana that would work on her Dad's Nextel family plan.

I thought Nextel only carried Motorola???
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supremecellgod

Jun 21, 2007, 7:50 PM
you answered your own question. 🙄
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digitmasher

Jun 21, 2007, 8:02 PM
Yes, Nextel phones are only made by Motorola however you can have a Nextel account with iDen devices active on it and still be able to activate a CDMA device and line of service onto that account.
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supremecellgod

Jun 22, 2007, 12:40 AM
You can't share the mins can you?
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blackandyellow

Jun 22, 2007, 6:14 AM
No, CDMA lines of service can not share minutes of usage and/or service features with iDEN or PowerSource ones.
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sprint_2007

Jun 22, 2007, 3:51 PM
Yeah....theres a few Blackberries on Nextel =D but no Katana. CDMA for sure...
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BigShowJB

Jun 22, 2007, 11:19 AM
next time that comes up, just call 3rd party CS and have the service transferred onto the dad's account
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supremecellgod

Jun 22, 2007, 8:08 PM
I see your point digitmasher but I was reading his literally.
SpintManager said:
that would work on her Dad's Nextel family plan.


I thought he actually meant a $9.99 add on. Or at least thats how it was written.
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