Today must be kill the messenger day
Every customer I've spoken with today has gotten bent out of shape with me simply because I informed them of policies pertaining to their account.
Anyone else having a similar day?
Anyone else having a similar day?
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"What do you mean the primary account holder has to be present to the upgrade? I'm the one who pays the bills every month!"
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Scotty, you work indirect. Do it the old E-Dub way and be shady. LMAO!!!!!!
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How ironic that my first endeavor into the wireless industry was for an indirect store with the initials EW (Elephant Wireless) and now through a serious of events I'm back working for an indirect with the very same initials (Enhances Wireless)
Chills are going up and down my spine.
Chills are going up and down my spine.
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Don't worry, you'll be back on the corporate side in time for the holiday rush.
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Hopefully shortly after I reapply I will have transfered to a non retail department part of the company.
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Hahaha, just had a day like that.
This customer came in saying his phone was stolen that he bought a year ago, so i check his rebate eligibility, nogo. He flips out, says he bought it here a year ago, and didnt have a box, receipt (cause "why would i ever need that" he said) and a charger he said he bought here but we never sold. I told him he would have to pay the full price on a phone and he left. Came back an hour later screaming up a storm. Left shortly after that.
He came the next day and threatened one of my employees with the good old "if i dont get this i'll leave bit" but she couldnt do anything to begin with. He actually threatened her, so she called me. He came back when i was working. I told him never to set foot in this k...
(continues)
This customer came in saying his phone was stolen that he bought a year ago, so i check his rebate eligibility, nogo. He flips out, says he bought it here a year ago, and didnt have a box, receipt (cause "why would i ever need that" he said) and a charger he said he bought here but we never sold. I told him he would have to pay the full price on a phone and he left. Came back an hour later screaming up a storm. Left shortly after that.
He came the next day and threatened one of my employees with the good old "if i dont get this i'll leave bit" but she couldnt do anything to begin with. He actually threatened her, so she called me. He came back when i was working. I told him never to set foot in this k...
(continues)
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Let me guess, he either didn't have insurance on his phone or did and didn't want to pay the deductible.
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no insurance, he also said he left his phone and it got stolen, thus being sprint's fault. He also said he never got service in pittsburgh, which is a crock, pittsburgh is probably one of the best sprint coverage area's anywhere.
He wasn't the sharpest knife in the toolshed
He wasn't the sharpest knife in the toolshed
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so you all work toghether..? in the same building or something..? and you guys all communicate through phonescoop? there's no interoffice communicator like msn or something?
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We work for the same company, but not in the same office. I just happen to know coziamnumber1 personally as he lives close by and is one of my good friends.
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