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possible upstage backlighting issue

coziamnumber1

Apr 7, 2007, 7:18 PM
i just had a manager from another store email me (and the rest of the district) saying that he has had two upstage phones that have a backlighting issue where the backlight does not go out for as long as 8 minutes with no applications running. has anyone run into this issue yet? i personally have not, but i wanted to get nationwide feedback on this issue.
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mobile_trojan

Apr 7, 2007, 11:33 PM
im in a callcenter, and we get calls from everywhere in the country, and i have not had this reported to me or anyone else THAT I KNOW OF by a customer yet.
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coziamnumber1

Apr 9, 2007, 8:47 AM
Thanks! Anyone else?
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mobile_trojan

Apr 9, 2007, 12:34 PM
no problem, i wanna know too.

i have mentioned it before, but i work advanced tech for sprint. most of the techs hate this phone, but i think its pretty cool. im thinkin about getting it since i havent found any major issues.
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DeepFryerDan

Apr 12, 2007, 11:02 AM
why do the techs hate this phone? just curious.

it seems like i can't sell this phone to save my life. we've had it for over a week now and sold 2. everyone thinks it's cool but too much like a toy. go figure:they ask for all the features in the world and when they get a few of them they dont want it. i hate customers haha
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mobile_trojan

Apr 12, 2007, 1:53 PM
yea, i catch alot of crap for liking this phone, but i stand by it. its very unique, and im sure would take some time to get used to, but i still want it. i wish it was on the sero site...
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coziamnumber1

Apr 12, 2007, 3:13 PM
April 22nd
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mobile_trojan

Apr 12, 2007, 3:52 PM
you read my mind.
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coziamnumber1

Apr 12, 2007, 5:24 PM
I have been known to do that from time to time lol.
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SiestaRandy

Apr 15, 2007, 1:07 PM
I got my Upstage earlier this week and love it.
Saw your post and tested mine. It went off in exactly 8 seconds. Probably because it's set to go off in 8 seconds. All around great phone.
Cheers,
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sbtyler12

Apr 16, 2007, 9:17 PM
Mine does this too!! how do you fix it? I just got this phone last week and I do not want to have to send it in-or is there a Software Fix???
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coziamnumber1

Apr 16, 2007, 10:20 PM
not sure. i am still thinking that it has to do with the touch pad.
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