I'm having major problems with voice mail. Just got back from Europe where I was this past week and anyone trying to call me whom I pushed into voice mail got landed in the middle of the generic T-Mobile voicemail system where they had to wade through a menu and input my mobile number! When I turned off the phone then the voicemail worked correctly. Also, when I called other T-Mobile customers and they didn't answer, it would ring into my voicemail!! After several calls with customer service they admitted to having a "...voice mail system issue..."