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AT&T Confirms Device Upgrade Fee Rising to $36

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Top message:  call customer service by linkfeeney   Feb 13, 2012, 9:32 AM

Replying to:  Re: call customer service by famoussasjohn   Feb 14, 2012, 1:42 PM

Re: call customer service

by T Bone    Feb 14, 2012, 2:02 PM

Customer service is responsible for giving credits...

As far as not giving credits unless they are deserved...one of the most ridiculous requests for credits I ever received was a guy who asked me to waive the 911 fee....he actually said that at&t should pay that fee for him.....and I asked him 'wait....you think at&t should pay your taxes for you?'....at which point he backed down...

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