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AT&T Confirms Device Upgrade Fee Rising to $36

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Top message:  call customer service by linkfeeney   Feb 13, 2012, 9:32 AM

Replying to:  Re: call customer service by famoussasjohn   Feb 14, 2012, 12:37 PM

Re: call customer service

by T Bone    Feb 14, 2012, 12:40 PM

Sprint has an upgrade fee?

That's funny, I remember all the customers whining about it telling me that 'when I was with Sprint I never had to pay an upgrade fee'....so many customers insisted that at&t was the only company that had an upgrade fee...

And I worked customer service, so dealing with customer complaints about things like the upgrade fee was what I was there to do....

Sprint has a reputation for giving credits out like candy, so I imagine the upgrade fee is probably waived about as often at Sprint as it is at at&t (and at at&t it is waived most of the time in my experience)

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