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AT&T Confirms Device Upgrade Fee Rising to $36

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call customer service

by linkfeeney    Feb 13, 2012, 9:32 AM

before i went in to upgrade my mom's phone, I told them on the phone to customer service that I am not paying this $18 fee to upgrade a phone! So they gave me a credit! I have been with them since like 1999! I never paid a upgrade fee!

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