AT&T Confirms Device Upgrade Fee Rising to $36
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Replying to: Why complain? by Vmac39
WoW like the phone is made to last for two years much less any longer. The people who actually use their phone can't make it two years on the same phone. Maybe if the cell companies are not making enough money they need to complain to the makers of these phones or they can go to another maker and get better deals made with them this is how the market should work (I am sure and these companies already do this) When someone is staying and keeping that company making money why ask them to pay more ? It would be like Giving a new customer a better deal and you don't even know if they will pay their bills a vs a repeat customer who always pays their bills and pays on time and never makes trouble. As for the equipment insurance if you lose something and file a claim and then later find it oh well suck it up and send it back don't complain about that it's called responsibility and maybe you should be outraged with yourself as the insurance company is in business to make money not lose money and that request is 100% ok and anyone who doesn't see it that way..... Well I can say I don't get why anyone would be mad at the insurance company. And they ask you to send the phone that you claimed lost back to them not the new phone that you just got please check your facts.....
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