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Virgin Mobile to Start Throttling March 23

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VM CUSTOMER SERVICE IS THE WORST!

middlekid3058

Jan 18, 2012, 10:27 PM
Not surprised to read this, probably Sprint is pushing them so they can make room for LTE
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jeffdws

Jan 19, 2012, 12:29 PM
What do you expect when your phone bill can be as low as $35/mo for unl text and data?

If you wanted live, competent people to be on the other side of the phone, you'd have to pay at least double what you do now.
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muchdrama

Jan 19, 2012, 1:40 PM
jeffdws said:
What do you expect when your phone bill can be as low as $35/mo for unl text and data?

If you wanted live, competent people to be on the other side of the phone, you'd have to pay at least double what you do now.


Oh, they have live people on the other end of the phone--in India. Reading from a script continuously. If I hadn't saved my folks nearly $50 a month by switching to VM...
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muchdrama

Jan 19, 2012, 1:39 PM
middlekid3058 said:
Not surprised to read this, probably Sprint is pushing them so they can make room for LTE


Their service is the worst I've ever encountered.
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WiWavelength

Jan 19, 2012, 3:01 PM
middlekid3058 said:
Not surprised to read this, probably Sprint is pushing them so they can make room for LTE


Nope, throttling Virgin Mobile subs is in no way related to Sprint deploying LTE, as EV-DO and LTE will operate in separate spectrum. Sprint is not taking away bandwidth from EV-DO to "make room for LTE."

The most likely reason for throttling is that a few subs (3 percent) are using far more than their fair share of data, thereby causing increased network congestion and slower data speeds for other subs.

AJ
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dlmjr

Jan 23, 2012, 6:36 PM
Sprint took on the iphone which added data use to their network.
The iphone is a 3g device, so yes, they might throttle VM back to please their iphone customers.
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