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Sprint: We Don't Throttle Smartphone Users

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Top message:  We Won't Throttle, We'll Just Terminate by metakong   Jan 6, 2012, 2:56 PM

Replying to:  Re: I think what they mean by 'abuse' is by T Bone   Jan 7, 2012, 12:54 AM

Re: I think what they mean by 'abuse' is

by WiWavelength    Jan 7, 2012, 2:21 AM

T Bone said:
I understand that I'm just saying that forcing customers to pay for their extra usage is a more effective incentive to curb usage than threatening them with termination.....

A few problems with that approach...

One, no amount of money -- short of thousands of dollars in additional monthly data plan fees per user -- is worth it to supply the one percent. If they really use 50 percent of network data capacity, then they make the Sprint network seem as if it is loaded with roughly twice the number of actual subs.

Two, Sprint wants to mitigate the PR hit of promoting "unlimited" while singling out data abusers. If Sprint throttles or caps, then "unlimited" comes into question. But if Sprint terminates the one percent, Sprint can say that it maintains "unlimited" data and boots only those who violate their agreed upon Ts and Cs.

Three, mobile hotspot and tethering plans come with caps. The one percent are likely exceeding those caps by significant margins. In other words, Sprint does not have data plans with large enough quotas to accommodate the data abusers.

Four, the one percent may not be willing or able to pay more for data. To save money, many of them are inappropriately using mobile hotspot or tethered data connections as replacements for residential broadband connections. Forcing the data abusers to higher priced data plans achieves nothing if they cannot pay.


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