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Verizon Wireless Confirms $2 Fee for Making One-Time Payments

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Replying to:  It's funny what some people say by melisma0620   Dec 30, 2011, 8:17 AM

Re: It's funny what some people say

by HawkeyeOC    Dec 30, 2011, 12:41 PM

It's very obvious you have never been on the other side of things. So put yourself in their shoes for a moment.

melisma0620 said:
FIRST.. they're a how many billion dollar a year company?

The answer is that they are a huge company, but a public companies first duty is to it's shareholders. Everyone is in business to make money including you and I if we choose to start and run a business. I personally would burry this fee somewhere else and not be so transparent about it.

melisma0620 said:
SECOND.. what bank company is charging VZW this "fee" to process their customer's credit card fees and what kind of a hold do they have on VZW that they can't just say "HELL NO"

The answer is that other companies such as Visa and Mastercard DO charge Verizon and any other company on earth a fee for credit card transactions. Visa, Mastercard, American Express, Discover....they aren't just symbols on a credit card. They are real separate companies that built an extensive and expensive infrastructure and they need to make money too.
Yes VZW can say "Hell no" but then Verizon has to tell it's customers it will not accept a certain method of payment.

melisma0620 said:
THIRD.. how much could it possibly cost? I highly highly highly doubt it's $2 each time I pay with my credit card when I choose to.

At $2 per transaction Verizon may be losing money on some bills(say a $5k a month corporate bill) and making a little on smaller ones from us. The fees vary wildly too depending on how the transaction was done. Did someone manually enter your CC info over the phone? Was it done on the internet? They do have 2 separate cost structures.

Like I said earlier, being so transparent and obvious about a fee to me is ridiculous. Companies should just bury them and not make it look like consumers are being nickel and dimed to death because the average consumer doesn't understand it anyway. »

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