Verizon Wireless Confirms $2 Fee for Making One-Time Payments
Really more of a credit card fee...
Just use your bank's online bill payment service. That's ACH and therefore this fee doesn't apply. You can do it manually each month even if you use paper billing. (That's how I pay most of my bills.)
This fee is only if you're using a credit card. Credit cards do come with fees, paid by the merchant. 2 percent is typical for any kind of rewards card. So on a $100 phone bill, that's $2. Verizon is simply passing that on to you.
I do think it's a stupid move on Verizon's part, but that's what's going on.
Thank you for the clarificiation, that all makes sense. I understand the added cost to Verizon for credit-card payments being passed on to the customer. That's a fair cost pass-through on their part, IMO.
Thanks again for clarifying.
Rich Brome said:
You can pay your bill online without setting up auto-pay and without incurring this fee.
Just use your bank's online bill payment service. That's ACH and therefore this fee doesn't apply. You can do it manually each month even if you use paper billing. (That's how I pay most of my bills.)
This fee is only if you're using a credit card. Credit cards do come with fees, paid by the merchant. 2 percent is typical for any kind of rewards card. So on a $100 phone bill, that's $2. Verizon is simply passing that on to you.
I do think it's a stupid move on Verizon's part, but that's what's going on.
Thanks for that, Rich--I like paying my bills online via one time payments. This fee is lud...
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Jayshmay said:
So if I understand correctly using the My Verizon app on my smartphone to make a payment using my debit card is still OK w/O a charge?
From what I've read, yeah.
mkl4466 said:
I could understand if VZW were merely passing on a credit card processing fee. However, this fee will apparently also apply to check by phone or online, which should not incur a merchant fee as a credit card does. Same thing with a visa check card processed as an ATM debit transaction. Verizon needs to be clear about their reason for this fee and make sure their implementation is in alignment with their explanation.
A check by phone would require you to talk to someone at Verizon to complete the transaction right? It costs Verizon money to do this. It's expensive to pay people and you know how much we frown on cheap outsourcing to countries that can't speak english well 🤣
Serious...
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Good news the fee is gone for the moment. It will be back in another form unknown to us at some point 😳
Versed said:
Jay,
Exactly, charging for the cost of doing business is insane.
Whether or not a company is up front about it and even arrogant like in Verizon's case or they burry the cost of doing business so you don't know ...It's happening everywhere and in every company.
Dumb move on Verizons part for being so upfront about it. Fee's just get everyone upset when they know about them.
Jayshmay said:
Wall Mart, 7-11, numerous fast food places and restaurants. So when I see something like this, I think about alllll the businesses that don't charge, and think of the ones that do as bad business.
This is a wrong way of thinking about it. All businesses charge this no matter what in some form or another. Those that supposedly don't will pass it on to you in the form of a higher price for their products hidden somewhere else. Verizon is just being transparent and in my view arrogant about it.
Dumb of Verizon to put this out front like this.
This forum is closed.