Verizon Wireless Confirms $2 Fee for Making One-Time Payments
Replying to: Why I Won't AutoPay or allow ACH by Reighvin
Re: Why I Won't AutoPay or allow ACH
This is just Verizon's way of "passing the buck". They have to pay a fee in order to accept credit cards, and are passing that fee on to the consumer. That is wrong.
I don't think your description is entirely accurate (it seems to be an issue of making a payment via a voice call and/or not setting up automatic payments, not about whether or not a credit card is used).
Regardless, the major premise of your statement, that it is wrong for a carrier to pass fees on to their customers, doesn't make sense as a rule. Costs MUST be passed on to the customer. That's why our phone bills are not $0.
Maybe you could argue that everyone should share in the costs of payment processing equally, even though not everyone uses a payment method which incurs the same cost for the carrier. I happen to disagree, but at least that is a rule which could be implemented.
- Re: Why I Won't AutoPay or allow ACH by Reighvin