The Bionic has been a very disapointing phone, dropping 4g every time I turn around, COmmercials all over the radio "stating" that 4g is on in my home town? NOT!!!! I really think they rushed this phone out and now the "razr is the fix, that is if you have a spare line or $649.00 to buy on out right.
I think you just got a bad phone I have used the Bionic and it was not a bad phone at all. How did they rush the Bionic don't even get me started that phone was delayed for quite sometime. Call tech support you could just have a bad phone I mean it happens time to time doesn't matter who is making them it happens to all the makers. Also I am sure if you listened to the add for verizon it said see verizon for details you just heard what you wanted to hear it happens.