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Verizon Confirms Tiered Data Plans to Start in July

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Top message:  Any validity to no one will really be "grandfathered" in on any current unlimited plans? by NYCgirl   Jun 21, 2011, 2:50 PM

Replying to:  Re: Any validity to no one will really be "grandfathered" in on any current unlimited plans? by Boothie   Jun 22, 2011, 3:07 PM

Confirmed by VZW employee - if you upgrade your phone, you lose unlimited data

by Boothie    Jun 23, 2011, 8:02 AM

I received a response from VZW. They even got the dates wrong - I have been a customer since the spring of 2004 and have not changed carriers once during that time. Idiots.

Good morning,

Thank you for contacting Verizon Wireless through our website. My name is Trelawn, and I am happy to assist you with your data feature inquiry.

When we mention "grandfathered" regarding our data plans, this means you will be able to keep your current price plan and features until you make changes to your account. If you do not upgrade your phone, you will be able to keep your Unlimited Data feature; however, if you were to upgrade your phone after the changes to our data feature requirement, you will have to take advantage of our newer plans and lose your Unlimited Data feature. I apologize for any inconvenience this may cause you.

I also wanted to take a moment to thank you. You have been a loyal customer since August 11, 2007 and that longevity is appreciated. I hope we remain your favorite cellular provider for many years to come.

I hope the information I provided you regarding your data feature inquiry was helpful. Should you have additional questions or concerns, please reply to this e-mail.

Thank you for giving me the opportunity to assist you today. We appreciate your business and thank you for using Verizon Wireless.

Sincerely,

Trelawn
Verizon Wireless
Customer Service


-----Original Message-----

Sent: Wed Jun 22 13:30:56 EDT 2011

Hi Mike,

Thanks so much for your quick response. The press release I read said that existing customers would be grandfathered into the unlimited data plan, until they extend their contract, which would happen when they buy a new phone. Is this not the case? If I buy a new phone in a few months and extend my contract, will I still be able to use the unlimited data plan?

Thank you,

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